Dubai, United Arab Emirates

Tasks Your main tasks include, among others: Central contact person within customer service for all issues of daily operational business of high complexity and escalation. Manage the customer relationship at operational level and ensure its ongoing development. Monitor costs and revenue on relevant customer contract independently. Analyze profitability and ensure invoicing in line with customer contract. Identify and manage revenue opportunities and realize cross- and up-selling potential within area of responsibil ...

Full timeContract
Posted 18th May 2022, Closes 17th June 2022. Ref: 861091

Antalya, Akdeniz, Turkey

Aufgaben Welcome aboard! Unsere Service Consultants gehen die extra Meile, um jeden Kundenwunsch bestmöglich zu erfüllen. Wir bei Lufthansa InTouch schulen und trainieren dich kontinuierlich, um dein Produktwissen zu erweitern und dir die notwendige Sicherheit zu geben, um jeden Kunden herausragend zu beraten. So kreierst du vor, während und nach dem Flug ein einzigartiges Service-Erlebnis für unsere Kunden. Zu deinen Aufgaben geh ...

Full timeContract
Posted 17th May 2022, Closes 16th June 2022. Ref: 773191

United States

Tasks Your responsibilities and duties may include: Performs mechanical skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting, repair and building of engines in accordance with Original Equipment Manufacturer (OEM) Reads and interprets equipment manuals and work orders to perform required duties. Diagnoses problems, replace or repair parts, test and make adjustments. Detects errors and correct through proper departmental channels. Compl ...

Full timeContract
Posted 17th May 2022, Closes 16th June 2022. Ref: 805891

Brno, Jihomoravský kraj, Czech Republic

Tasks Welcome aboard! Our skilled global teams of airline professionals ensure the highest quality of service for our passengers. We are driven to be best. We at Lufthansa InTouch contentiously upskill and train our colleagues; boost their product knowhow and empower them to be confident in all aspects of services for air travellers. This includes but it is not limited to: General flight reservations and direct sales Information about our products and services Passenger check-in assistance Managing accounts for Lufthansa frequent flyers (Miles & Mo ...

Full timeContract
Posted 17th May 2022, Closes 16th June 2022. Ref: 860841

Somma Lombardo, Lombardia, Italy

Tasks As the Customer Service Manager, you will perform the following duties: Operational handling of the contract. Functioning of customer interface linked to contractual service agreements and internal KPIs. Develop, document and implement work procedures. Customer relationship at the operational level to ensure its ongoing development and resolve queries. Handling initial contact from all customers assigned for all issues of daily operational business. Monitor and support performance level reporting (KPI). Customer complaint management. Work in and with various ...

Full timeContract
Posted 16th May 2022, Closes 15th June 2022. Ref: 842241

Raunheim, Hessen, Germany

Aufgaben Ihre erste Aufgabe wird sein, den neuen agilen Train ApplyrporateEvolution als IT Business Analyst (m/w/divers) zu unterstützen & neue Funktionen des LH Geschäftsreiseportals für unsere Groß- & SME Kunden zu definieren & implementieren. Inhaltlich übernehmen Sie folgende Aufgaben: Beratung von Kunden in fachlichen Fragen & Aufnahme von User Requirements Analyse der fachlichen Anforderungen & ...

Full timeContract
Posted 16th May 2022, Closes 15th June 2022. Ref: 828591

Düsseldorf, Nordrhein-Westfalen, Germany

Aufgaben Prüfung aller erforderlichen Reisedokumente gem. international geltenden Länderbestimmungen Ausgabe von Bordkarten und Zuweisung bzw. Änderung von Sitzplätzen, sowieGepäckdatenerfassung bei Transfergästen Koordination und Unterstützung von Fluggästen bei Unregelmäßigkeiten (z.B. DBC, VDB,Ersatzbeförderung, Mahlzeiten) und sonstigen Sonderfällen Schnittstelle zu Einsatzzentralen von Fluggesellschaften, Behörden und anderen an der Abfertigun ...

Full timeContract
Posted 14th May 2022, Closes 13th June 2022. Ref: 850901

Schönefeld-Abtnaundorf, Leipzig, Sachsen, Germany

Aufgaben Der Customer Service Agent (CSA) hat die Aufgabe einer kunden- und serviceorientierten Betreuungvon Kunden und deren Gepäck sowie der sicheren, pünktlichen und wirtschaftlichen Abfertigung vonFlügen und Unregelmäßigkeiten. Annahme von Fluggästen und deren Gepäck inklusive Handgepäckkontrolle Ermitteln von Übergepäck und Überprüfen von besonderem Gepäck inkl. Inkasso Abwickeln des Einsteigevorganges und Tra ...

Full timeContract
Posted 14th May 2022, Closes 13th June 2022. Ref: 813461

Rivalta di Torino, Piemonte, Italy

Job Description Summary Avio Aero is reinforcing the focus to excellence in Turbine & Gearbox modules. In this spirit, we are looking for a talented Design Engineer expected to become Hardware Owner of Low-Pressure Turbine (LPT) components and/or Gearbox (GBX) supporting design activities within Services Engineering organization. The position is re ...

Full timeContract
Posted 13th May 2022, Closes 11th June 2022. Ref: R3644001

Evendale, Ohio, United States

Job Description Summary Ensure compliance with standards, continuous development of people and processes, effective management of budget and resource while insuring the team has the processes and tools they need to deliver on professional services project commitments. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within a ...

Full timeContract
Posted 13th May 2022, Closes 11th June 2022. Ref: R3643170

Canada

Tasks Duties include but not limited to: Acceptance and coordination of customer inquiries. Develop, issue and negotiate proposals, including calculation and coordination with MES product lines. Negotiate and conclude single contracts. All customer communication, engine shipment management. Prepare Engine inductions and/ or field interventions for On-Wing and On-Site activities. Coordination of induction dates and field team events. Preparation of cost estimates. Check and coordinate work scope with customer suppor ...

Full timeContract
Posted 12th May 2022, Closes 11th June 2022. Ref: 859221

Canada

Tasks You will use your knowledge of the German language paired with your passion for people to provide professional and efficient call service to our valued travelers. Training will be provided to ensure confidence and success when handling customer calls. Some of your responsibilities as a member of our skilled global team will include: Helping with general flight reservations and making direct sales Providing information about Lufthansa's products and services Assisting passenge ...

Full timeContract
Posted 12th May 2022, Closes 11th June 2022. Ref: 859571

Raunheim, Hessen, Germany

Aufgaben Verstärken Sie unser Team mit dem Schwerpunkt eines Service- / Operation Managers (m/w/divers) für die Pricing Monitoring und Pricing Distributionssysteme. Inhaltlich übernehmen sie folgende Aufgaben: Planung, Vorbereitung & Testen von Releases & Deployments Steuerung von Weiterentwicklungen, sowohl kundenspezifisch als auch im Produkt Providersteuerung Beurteilung von tec ...

Full timeContract
Posted 12th May 2022, Closes 11th June 2022. Ref: 817841

United States

Tasks Your main tasks include, among others: Develop business plans and sales strategies for the designated markets Identify sales opportunities suitable for LHT capabilities Prepare operational sales plans to achieve and secure engine MRO business Strategical projects Develop, issue and negotiate proposals, including calculation risk assessment and coordination with LHT internal product lines Provide technical consulting on engine MRO Negotiate and conclude contracts Follow up for collection of payment Identify and resolve customer concerns Establish, maintain and develop current ...

Full timeContract
Posted 12th May 2022, Closes 11th June 2022. Ref: 847981

Zurich, Switzerland

Tasks Guide and support our worldwide stations in all cargo products & services matters Support our stations in shipment irregularities handling Initiate products and services process improvements in close coordination with other departments Build up a good relationship with internal stakeholders and external providers Take part in projects to enhance customer service and IT infrastructure (e.g. new CRM system) Ensure appropriate information exchange with all colleagues and interfa ...

Full timeContract
Posted 11th May 2022, Closes 10th June 2022. Ref: 830521

Switzerland

Account Manager Engine Services The Account Manager Engine Services is responsible for the commercial management of multiple customer accounts, execution of the relevant contractual obligations for maintenance services in Zurich, starting with the coordination for an engine induction slot until finishing of the shop visit and engine serviceability, ...

Full timeContract
Posted 11th May 2022, Closes 10th June 2022. Ref: j60054

Neu-Isenburg, Hessen, Germany

Aufgaben 1st Level Support für AirPlus Firmenkunden, Partner und/oder Merchants für alle AirPlus Produkte innerhalb fest definierter Servicezeiten und die Sicherstellung der KPI's 2nd Level Support für unsere AirPlus Auslandsniederlassungen für alle Produkte Übergabe/Koordination der Themen an nachgelagerte Supportteams inklusive Nachverfolgung von ...

Full timeContract
Posted 9th May 2022, Closes 8th June 2022. Ref: 816661

Hamburg, Germany

Aufgaben Als Sales Manager (m/w/divers) sind Sie für die folgenden Aufgaben verantwortlich: die eigenverantwortliche Leitung von Vertriebsprojekten sowie die Erstellung und Analyse dazugehöriger Angebote, Business Pläne und Risikobewertungen die Entwicklung und Optimierung von Vertriebsstrategien sowie die ganzheitliche Betreuung strategischer Zielkunden die Unters ...

Full timeContract
Posted 9th May 2022, Closes 8th June 2022. Ref: 856441

Shanghai, China

Job Description Summary Job Description Essential Responsibilities:The primary responsibility is provide high quality installation, maintenance, troubleshooting and repair service on GE 3D metal printing systems while maintain high standard on EHS and compliance.Under minimal supervision, serve as primary contacting person to assigned customers; complete abovementioned task needs on designated equi ...

Full timeContract
Posted 9th May 2022, Closes 7th June 2022. Ref: R3639300

Raunheim, Hessen, Germany

Aufgaben Ihre erste Aufgabe wird es sein, den neuen agilen Train ApplyrporateEvolution zu unterstützen & neue Funktionen des LH Geschäftsreiseportals für unsere Groß- & SME Kunden in das Dev-/Ops- Team zu übernehmen. Im Einzelnen: Planung, Vorbereitung & Testen von Releases & Deployments Steuerung von Weiterentwicklungen, sowohl kundenspezifisch als auch im Produkt Providersteuerung ...

Full timeContract
Posted 7th May 2022, Closes 6th June 2022. Ref: 828461