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Airline customer service jobs

Swissport International Ltd's logo takes you to their list of jobs
Recommended

Greater Manchester, England

Job Summary As an Aspire Lounge Agent your role is primarily to deliver excellent customer service, safely, through the provision of several activities, as directed by your line manager. The activities required include providing reception services, drinks service, food production, maintaining the drink and food service areas to brand standard, clea ...

Full timePermanent
Posted 24th January 2020, Closes 23rd February 2020. Ref: 2011110

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

AtJet2 .comandJet2holidayswe are allCustomer Helpersresponsible for creating memories and ensuring our customersHave a Lovely Holiday.After another exciting year of growth forJet2 .comandJet2holidays, we have a great opportunity for aDuty Managerto join ourGround Operations Teamon a parttimeFixed Termcontract.Reporting to theStation Manager, theDuty Manageris responsible forThe day to day management of allJet2 .comflights and operational performance at the airportLeading the customer facing Teams at the airport to deliver ...

Full timeTemporary
Posted 23rd January 2020, Closes 22nd February 2020. Ref: 1642012

Brno, Jihomoravský kraj, Czech Republic

Video: Hello, We are Lufthansa InTouch! Want to make someone's day, every day? Join us! Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates. To be best at being in touch is what we strive for.Welcome aboard! Our skilled global teams of airline professionals ensure the highest quality of service for our passenge ...

Full timeContract
Posted 22nd January 2020, Closes 21st February 2020. Ref: 583463

Brno, Jihomoravský kraj, Czech Republic

Video: Hello, We are Lufthansa InTouch! Want to make someone's day, every day? Join us! Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates. To be best at being in touch is what we strive for.Welcome aboard! Our skilled global teams of airline professionals ensure the highest quality of service for our passengers. This includes ...

Full timeContract
Posted 22nd January 2020, Closes 21st February 2020. Ref: 661862

Brno, Jihomoravský kraj, Czech Republic

Video: Hello, We are Lufthansa InTouch! Want to make someone's day, every day? Join us! Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates. To be best at being in touch is what we strive for.Welcome aboard! Our skilled global teams of airline professionals ensure the highest quality of service for our passenge ...

Full timeContract
Posted 22nd January 2020, Closes 21st February 2020. Ref: 72634

Swissport International Ltd's logo takes you to their list of jobs
Recommended

Luton, Bedfordshire, England

Job Summary The Lounge Agent will take care of the operations related to the reception of passengers, the arrivals of flights, and the check-in process at the lounge. Job ResponsibilitiesProvide to the passengers an exceptional level of customer service at all timesGreet passengers as they enter the Lounge and introduce them to all aspects of the L ...

Full timeTemporary
Posted 22nd January 2020, Closes 21st February 2020. Ref: 2010968

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Reporting to the Forecasting & Planning Manager, the Senior Forecasting & Scheduling Analyst is primarily responsible for the planning and forecasting of resource requirements and the effective deployment and alignment of resources through demand profiling, across our multi-site, multi-channel Contact Centre. Working with the Real Time Analyst team, you will ensure delivery of service across all areas of the Contact Centre operation. In addition, the Senior Forecasting & Scheduling Analyst is responsible for working with the operational management team to provide insightful management information across all areas of the contacting centre, reviewing processes and making recommendations for improvement.This role is a high-profile position within our Contact Centre team at Jet2holidays and will be critical in driving positive engagement for both internal and external customers, whilst maximising profitability ...

Full timePermanent
Posted 22nd January 2020, Closes 21st February 2020. Ref: 1630843

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

At Jet2 .com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.After another exciting year of growth forJet2 .comandJet2holidays, we are looking for aFront of House-Duty Managerto join our customer facing team at London Stansted Airport.Reporting to theSenior DutyManager, you will beresponsible for the day to day management of theJet2 .com customer facing house operation, ensuring ourcustomersreceive a fantastic service.Leading the front of house operational teamsthe Front of House Duty Manager role plays a pivotal role in achievingthe delivery of a ...

Full timePermanent
Posted 21st January 2020, Closes 20th February 2020. Ref: 1633673

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Reporting to the Jet2 .com Customer Operations Manager, the Jet2 .com Customer Operations Duty Manager is responsible for supervising our 24 hours a day 7 days a week Airline Disruption Team for Jet2 .com, delivering the highest standards in customer service and problem-solving to all our customers.As the Jet2 .com Customer Operations Duty Manager, you will manage, coach and develop a team of Customer Operations Controllers and Coordinators, with a strong emphasis on service excellence. You will play a vital role in ensuring that the company welfar ...

Full timePermanent
Posted 21st January 2020, Closes 20th February 2020. Ref: 1641681

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

We have a fantastic opportunityfor an MI Analyst to join our Contact Centre Support Team where you will working with the operation to provide management information across the all areas of the contact centre to support key decision making.In this role, you will be responsible for providing insightful management information and analysis across all areas of the contact centre helping define, build and implement effective methodologies and making recommendations for improvements.If you are highly analytical and have strong problem solving skills, are able to keep a cool head under pressure, have the ability to communicate to all levels up to and inclu ...

Full timePermanent
Posted 19th January 2020, Closes 18th February 2020. Ref: 1630081

Sterling, Alaska, United States

Role Summary:The role of a Customer Service Agent (CSA) within GE Aviation Systems LLC dba Dowty Propellers is to provide robust support between multiple levels of the organization. In addition, the CSA will provide order entry support and other duties as assigned. In this role, you will be responsible for defined work or projects with moderate com ...

Full timeContract
Posted 17th January 2020, Closes 15th February 2020. Ref: 3377196

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Reporting to the Contact Centre Team Leader, our Customer Service Advisors are responsible for all pre travel communications with our Jet2 .com and Jet2holidays customers.As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.You will receive a wide range of enquiries from our customers regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a ...

Full timePermanent
Posted 15th January 2020, Closes 14th February 2020. Ref: 1586490

easyJet's logo takes you to their list of jobs
Recommended

Berlin, Germany

Description: COMPANY When it comes to innovation and achievement there are few organisations with a better track record. Join us and you'll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. This is a great opportunity to join easyJet at a fantasti ...

Full timePermanent
Posted 13th January 2020, Closes 12th February 2020. Ref: 10808

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

At Jet2 .com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.After another exciting year of growth forJet2 .comandJet2holidays, we are looking for aCustomer Helper - Ramp Operations DutyManagerto join ourteam at London Stansted Airport.Reporting to theCustomer Helper - Ramp OperationsManager, you will beresponsible for the day to day management of theJet2 .comback of house operation, ensuring ourcustomersreceive a fantastic service.Leading the Dispatch,Ramp & Baggage Teams at the airport, this role plays a pivotal role in achieving theOn Time Performanceof our flights in accordance with legal and Company requirements, the delivery o ...

Full timePermanent
Posted 13th January 2020, Closes 12th February 2020. Ref: 1620501

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Reporting to the Real TimeManager, we are looking forPart Time Real Time Analysts to join our Customer Contact Support Team to provide monitoring for inbound and outbound calls, along with non-voice workloads to help improve our Service Delivery and Budget Management.Working with the Call Centre Managers, Team Leaders and the Forecasting & Scheduling Analysts, you will be responsible for ensuring service delivery across all work streams and providing detailed feedback into the operation on service failure. You will also be responsible for the maintenance of the ...

Full timePermanent
Posted 11th January 2020, Closes 10th February 2020. Ref: 1606102

easyJet's logo takes you to their list of jobs
Recommended

Greater London, England

Description: COMPANY We're really excited to be growing our Holiday business. With our trusted brand, a pan European network offering the best destinations and a customer base in excess of 90 million - we have all the right ingredients. All we need are the right people. People with energy and get-up-and-go who want to make a difference. That's wher ...

Full timePermanent
Posted 10th January 2020, Closes 9th February 2020. Ref: 10798

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Working within our dynamic Contact Centre at Holiday House, Leeds city centre, the Jet2holidays Customer Operations Duty Manager will be responsible for supervising our 24/7 Operations Department for Jet2holidays, delivering the highest standards in customer service and problem-solving to all our customers whilst in resort, ensuring we do all we can to support our customers around the clock on their Jet2holiday.The Jet2holidays Customer Operations Duty Managerwill also beresponsible for the effective communication, and potential coordination of any incident to the wider Jet2holidays business, which includes crisis management situations.As the Jet2holidays Customer Operations Duty Manager, you will manage, coach and develop a team of Customer Operations Controllers and Coordinators, with a strong em ...

Full timePermanent
Posted 9th January 2020, Closes 8th February 2020. Ref: 1606304

Jet2.com's logo takes you to their list of jobs
Recommended

Europe

Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2 .com and Jet2holidays customers.As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.You will receive a wide range of enquiries from our customers regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our custome ...

Full timePermanent
Posted 7th January 2020, Closes 6th February 2020. Ref: 1635550

Swissport International Ltd's logo takes you to their list of jobs
Recommended

Southampton, Hampshire, England

PLEASE NOTE: This posting is a Pipeline only that provides the opportunity for you to register your interest for future job openings. You will not be selected for an interview or hired until you actually apply for a current job opening or are matched to a relevant job posting by the relevant Recruitment Team. Please note that the Pipeline can be wi ...

Full timeTemporary
Posted 4th January 2020, Closes 3rd February 2020. Ref: 2010838

Swissport International Ltd's logo takes you to their list of jobs
Recommended

City of Edinburgh, Scotland

Job Summary To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other dut ...

Full timeTemporary
Posted 29th December 2019, Closes 28th January 2020. Ref: 1914853

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