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Business Analyst - Digital Channels

Business Analyst - Digital Channels

  • easyJet - 26 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/c8af808d-5d02-4385-abe7-72a5b3b45582131202433215856711.png

Greater London, England

Description:


We have disrupted the way people travel since we started 25 years ago, and we don't intend on stopping. We may be facing the biggest challenge in our history, but we are confident that throughout the pandemic we have taken the right action to build back stronger and better - and we want you to play a part in that and #belongherewithus.

We know that flexibility, balance and wellbeing are more important than ever right now. Whether that's working remotely, part time, or needing extra support when times are tough - we are always #happytotalkflex.

We're Europe's leading airline - with a network of over 1000 routes across 35 countries. We lead the industry in data, digital, web, engineering and operational innovations, to make travel easier and great value for our customer.

We have also been named as Britain's Most Admired Company of 2020 in the transport sector, retaining the leading position for a second year running. We support. We empower. We excite. And we do it our way. We're uniquely different. We're easyJet.

JOB PURPOSE

Be the key liaison point between the business and IT by developing credible domain knowledge and stakeholder relationships. Expose the true needs of the business and the capability gaps in meeting them by giving stakeholders something to point at, making the invisible visible and removing ambiguity. Define, manage and communicate requirements accurately and support viable solution design and delivery. Always ensure solutions meet their anticipated business benefits.

JOB ACCOUNTABILITIES
  • Ensure requests for change outline the true business need and convey who is potentially affected in terms of people, process and technology
  • Engage and develop strong working relationships with all stakeholders potentially affected
  • Plan and agree your business analysis approach with project stakeholders
  • Conduct structured analysis to elicit, model and define the capability gap using known techniques (context, business process, data flow and/or use case modelling)
  • Elicit, analyse, prioritise and define all requirement types using appropriate techniques
  • Produce product backlogs using user stories as required for agile delivery
  • Engage in improving agile ways of working
  • Assist in the creation and running of a BA community within easyJet, leading by example
  • Ensure requirements traceability with clear linkage to business need
  • Ensure technical delivery teams understand the business need and requirements, including their priority
  • Ensure service design and transition understand the levels of service required for the solution
  • Support the identification and evaluation of potential solution options which may involve the facilitation and definition of a request for information (RFI) or request for proposal (RFP).
  • Support solution scoping, design, configuration and build phases
  • Support the definition of test strategies and plans
  • Support all phases of testing with a view to potentially managing UAT
  • Ensure business stakeholders are satisfied that the solution meets their business needs
  • Support service design and transition in transitioning the solution into operational service
  • Support business readiness for change
  • Consistently share BA experiences and knowledge with wider BA teams
  • Assist the Business Analysis community in enhancing the quality of BA deliverables
  • Assist the wider IT community in enhancing the quality of IT products and services.
Pay
N/A
Hours
Full time
Type
Permanent
Rating
N/A
Licence
N/A

Posted 8 Jul 2021

Closes 7 Aug 2021

Ref: 11709

This job was posted to: Airline IT

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