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Sr Salesforce Administrator

  • GE Aviation - 280 jobs

Evendale, Ohio, United States

Job Description Summary The Aviation Commercial Salesforce team is seeking an experienced Apply professional for implementation, enhancement and support of projects. In this role, you will be a member of a global team planning and delivering software to every division of the GE Aviation business.

Job Description
Essential Responsibilities:

• Operate with a high degree of autonomy and responsibility in how new features are designed and implemented, as well as modifying the existing code base as required.
• Develop and translate business requirements into technical user story tasks.
• Evaluate requirements and determine if Salesforce is the best course of action.
• Conduct "Whiteboard" sessions to define roadmap of implementations with key business and IT owners and lead meetings to derive key requirements and demonstrate potential solutions within Apply.
• Present technical solutions to Architects and other technical leaders.
• Maintain thorough understanding of data model and standardizations set by all team members.
• Provide ongoing technical support for existing Apply features.
• Troubleshooting application issues in a complex code base, across widely varying 'orgs'.
• Refactor and work effectively with legacy Salesforce configuration code. Measure and improve Salesforce application performance.
• Demonstrate ability to collaborate with other developers as well as business stakeholders to define deliverables and provide project estimates.
• Maintain our reputation of delivering high-value, high-quality products, by listening to our customers' needs.
• Work within an Agile project management team by participating in scrums, sprint planning, demo's etc.
• Collaborate with complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team, internal supporting organizations and Application Operations coworkers when appropriate
• Share accountability for ensuring compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope
• Participate in application monitoring and reporting leveraging a consistent tool and approach across multiple applications
• Use disciplined approaches to monitor application platform and service progress via effective information dashboards for operational metrics, defect, quality, change control, and compliance
• Use data, practical knowledge and innovative insights to drive timely decisions, determine appropriate courses of action, and forecast future needs while managing risk and uncertainty for the team
• Demonstrate mastery of the intricacies of interactions and dynamics in Agile teams
• Embrace a culture of customer focus and high performance to drive innovation through continuous customer engagement to facilitate appropriate application upgrades and enhancements
• Navigate through ambiguity, prioritize conflicting asks and show ability to adapt to changing priorities

Bachelor's degree from accredited university or college with minimum of 6 years of professional experience OR Associates degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experience
Minimum 5 years of professional experience in Technical Product Management or IT
Note: Military experience is equivalent to professional experience

Eligibility Requirement:
-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:
B.S or M.S in a technical field, such as Computer Science or Information Systems experience in the technology space with emphasis on cloud/online service operations or SaaS/PaaS Technical Support or Application Support; 2 years of hands-on experience with Salesforce configuration and development required
• Either Salesforce Admin, Sales Cloud or Service Cloud certified or ability to obtain certification within 6 months of starting
• A technical engineer, with extensive experience in solving challenging issues in high pressure environment
• Hands-on experience with Salesforce Lightning and integrations between Salesforce and other systems
• General understanding of Visualforce, Apex Classes/Controllers, Apex Triggers development experience.

Additional Eligibility Qualifications:
GE will only employ those who are legally authorized to work in the United States for this opening.


Additional Information

GE offers a great work environment, professional development, challenging careers, and
Full time

Posted 23 Apr 2021

Closes 22 May 2021

Ref: R3562819

This job was posted to: Airline sales

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