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Digital Product Owner

  • easyJet - 8 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/c8af808d-5d02-4385-abe7-72a5b3b45582131202433215856711.png

Greater London, England

Description:


We're looking for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do.

You will own & deliver areas of easyJet's digital products and experiences for our customers, driving commercial return and increased customer engagement & satisfaction.

You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.

JOB ACCOUNTABILITIES
  • A smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
  • The energy and ambition of an entrepreneur and be self-motivating.
  • User-focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
  • Experience in doing complete website overhaul / digital design refreshes
  • Experience with acquisition and top of funnel customer activity
  • Passionate about product development and constantly looking for ways to improve it.
  • Data-driven change. Base your decisions on facts rather than opinions.
  • Experience in ecommerce, with understanding of trading pressures and impact
  • A people person. You'll have to search out and collaborate with a range of stakeholders across the business.
  • A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem-solving.
  • Self-motivated and results-driven with a "take charge" attitude to manage the full development cycle of a product.
  • Agile and innovative with the tenacity to thrive in a constantly changing environment.
  • You need to be able to balance marketing, technology, analytics and experimentation at all times.
  • Experience with outsourced IT delivery partners
  • Previous experience in travel, services or retail industries
  • Education to degree level or can demonstrate equivalent experience
  • Very strong presentation and influencing skills
  • Outstanding networking skills to work across teams and departments
  • Help implement Agile methodology and evangelise test & learn culture at easyJet


Pay
N/A
Hours
Full time
Type
Permanent
Rating
N/A
Licence
N/A

Posted 19 Nov 2020

Closes 19 Dec 2020

Ref: 11260

This job was posted to: Product support

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