BackBack to menu

Forgotten password

Enter your email address. We'll send you a link to reset your password

Saved! Click to view all your saved jobs

You can also email this job...


Share this job


Apply for this job

Clicking GO will take you to another web site
You'll continue your application for the job there

Register your CV to Apply

BackBack to apply

Choose a CV

We accept DOC, DOCX, PDF, RTF, TXT
Type or paste your CV

Now add this CV

BackBack to apply
BackBack to apply

Login to apply

BackBack to login

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack to apply

Tell us where you live

Tell us where you live
(Type, then select from options provided)
BackBack to apply

Which locations are you happy to work in?

BackBack to apply

Choose up to 3 sectors

BackBack to apply

Choose any or all job types

BackBack to apply

Choose up to 3 licence types

BackBack to apply

Choose up to 5 type ratings

Supervisor - Load Control

  • flydubai - 8 jobs

Dubai, United Arab Emirates

Provide oversight of Centralised Load Control (CLC) in load control standards, to comply with GCAA, IATA and flydubai own standards. This position provides oversight, supervision, monitoring and quality control, troubleshooting and problem solving on a daily and weekly basis. Reporting and analysis of data to measure standards and trends is involved.


Key Activities

1. Oversee all activities of load control CLC of load planning and load sheet production to ensure on timer performance and other service levels such as Optimum Centre Of Gravity and loading rules are complied with by CLC & providing Quality Control and safety oversight of CLC load controllers.

2. Provide 1st level support to Senior Manager Training & Compliance in managing the SLA and reporting on KPI set for CLC.

3. Ensure the accurate filing and maintenance of Flight Schedules (Route Capacity Calculation Advice) within the load control system and ensure that all flights are opened with the defined configuration and registration, edited as per airline procedures, monitoring of all adhoc flight changes, Minimum Equipment List and aircraft allocation when issued.

4. Provide database management of the load control system including load planning rules, Airport Handling Manual updates and aircraft Centre of Gravity targets.

5. Monitor and supervise load control staff remotely to achieve better results in load control and load planning functions. This will include coaching, debriefing, and to ensure adequate level of training for all agents.

6. Closely coordinate with airline departments regarding operational changes and system disruption and update concerned systems accordingly to assist with on time �precision time schedule - turnaround” activities in CLC.

7. Acting as 1st level of support for irregularities in load control and investigation summary on how any discrepancy or shortfall could have occurred.

8. Supervise the proper execution of fallback procedures in case of prolonged system outages within the network to maintain highest possible quality of service with minimal impact to passenger convenience and OTP.

9. Collate, analyze and define functional requirements for load control enhancements. Identify and evaluate conflicting requirements and suggest practical solutions to help load control reach KPI targets.

10. Act as support for the end user community on functional clarifications across the flydubai network. Support users on all functional queries; provide workarounds for application functionality to ensure uninterrupted operation.

11. Work with standards and procedures and support training team to ensure automation and procedures remain in sync and create new procedures as driven by automation if necessary.

12. Manage Business continuity plan in event of any system outage and revert to manual Load sheets. Manual load sheets will be a requirement to be completed by this load control incumbent.

13. Compile Operations Report on daily basis thus identifying shortfall areas, system and/or provider problems, etc. for process improvement and provide recommendation to the senior management.

14. Provide 1st level support ramp teams on loading plans, tie down and other special handling items by providing support for operational teams if load plans on flights need to be changed in real time.

15. Monitor the load controllers to ensure they perform the function of load planning and load sheet production safely and accurately in accordance with fz procedures.

16. Supervise the activities of Centralized Load Control to ensure consistent quality service delivery and on-time performance in line with Service Level Agreement (SLA) and Standard Operating Procedures (SOP).

17. Co-ordinate with other departments within the airline and interact with them for requirements that may be required for operational purpose.


Minimum Qualification

• University Degree or equivalent


• Minimum 5 years’ experience in Airport Operations â€" Load control, load planning and load sheet production

• Experience of B737 and other narrow body aircraft.

Knowledge / Skills

• Knowledge of weight and balance (MACS and Altea FM or other W system)

• Knowledge of Passenger Services, Ground Operations, Load Control, Departure Control Systems.

• Knowledge of manual weight and balance for narrow and wide body aircraft.

• Understanding of Flight Operations, Cargo operations and airport systems will be preferable.

• Knowledge of DCS check-in systems

• Knowledge in flight Information Display System (FIDS)

• Knowledge in airport Operations Database (AODB)

Full time
Boeing 737-100 / 0200

Posted 13 Feb 2020

Closes 12 Jul 2020

Ref: 20000034-1

This job was posted to: Air traffic control

Receive jobs like this by email

Recommended, similar jobs

Credit Control Supervisor

Runcorn, Cheshire, England
Swissport International Ltd

Related jobs

Senior Manager Operations Control (m/f/diverse)

Frankfurt am Main, Hessen, Germany

Senior Production Quality Control Staff Manager

Lynn, Alabama, United States
GE Aviation

Electrical Engineering Project Manager - Power Conversion & Control

Pompano Beach, Florida, United States
GE Aviation