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Front of House Duty Manager - STN

Front of House Duty Manager - STN

  • Jet2.com - 131 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/6347795b-7e5c-4fa1-b8a6-dc391d4988d8131134107358454754.png

Europe

At Jet2 .com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth forJet2 .comandJet2holidays, we are looking for aFront of House-Duty Managerto join our customer facing team at London Stansted Airport.Reporting to theSenior DutyManager, you will beresponsible for the day to day management of theJet2 .com customer facing house operation, ensuring ourcustomersreceive a fantastic service.

Leading the front of house operational teamsthe Front of House Duty Manager role plays a pivotal role in achievingthe delivery of a VIP Customer Service You will manage our customer facing teams, driving forward our safety first culture at every opportunity whilst acting as aBrandAmbassadorfor our company values. You will work closely with our service providers, airport and head office colleagues to ensurehigh standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.
The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track recordofmanaging others in a fast paced. operational environment, andthe ability to show flexibility and a forward thinking approach. We are looking for ainspirational leader committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety.Previous management/ supervisory experience of large teams within a customer facing airportenvironment is essential for this role.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2 .comandJet2holidays!!Ground Operations

Hours Per Week
40 Hours

Team
Duty Manager UK

Job Type
Permanent

Salary
Excellent

Division
Jet2 .com
Pay
N/A
Hours
Full time
Type
Permanent
Rating
N/A
Licence
N/A

Posted 12 Jan 2020

Closes 11 Feb 2020

Ref: 1633673

This job was posted to: Airline customer service

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