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Lead Technical Support & Quality Control Specialist

  • GE Aviation - 233 jobs

Grand Rapids, Michigan, United States

Role Summary:
The Technical Support & Quality Control Specialist will work with cross functional teams to resolve technical issues challenging the assembly, repair, test and inspection operations and processes on the manufacturing shop floor. As a cross-functional role, this person will additionally be responsible for product quality review associated with the manufacturing & repair process of multiple programs.
Essential Responsibilities:
  • Be responsible for the planning, direction, and coordination of all quality assurance & quality control functions for assigned product lines 
  • Ensure compliance to customer and internal requirements when making Quality decisions regarding repairs, materials, processes and suitability of manufactured or repaired products 
  • Support regulatory compliance and optimization of quality systems procedures relating to product complaint handling, adverse event reporting and product field actions through development, maintenance and improvement of documented processes 
  • Development and implementation of quality metrics to drive improvement and business results 
  • Provide leadership in the coordination of all relevant disciplines when specific problems arise to achieve effective resolution 
  • Be responsible for the administration of the quality system, including implementation and maintenance to regulatory requirements and standards such as applicable ISO standards 
  • Conduct training to quality processes as needed 
  • Monitor Test operations and Test station issues and assist in resolving problems 
  • Conduct Circuit card analysis and troubleshoot to component level in support of repair shop operations for complex failures 
  • Be responsible for the release of all assigned product line repairs which certifies suitability to the customer for flight or ground support as appropriate 
  • Complete Failure & Analysis Reports and conduct / coordinate actions necessary for the investigation of identified trends to determine root cause 
  • Direct the level of testing required for repairs relative to customer reason for return to ensure the integrity of the item upon release 
  • Research answers to technical questions posed by the Field Support Engineering team and/or by the end customer via the field team by interpreting and utilizing available systems, software, hardware, test equipment, and engineering documentation 
  • Establish and maintain specific avionics products technical history libraries 
  • Interpret Operational Flight Program (OFP) and Operational Ground Program (OGP) source code at a top level 
  • Perform technical analysis associated with hardware, software, and MIL-STD-1553 data bus malfunctions or anomalies utilizing a systems / software test station 
  • Document and communicate results of technical research and investigations

  • Bachelor's Degree in Engineering, Physics, Chemistry, Mathematics, or Computer Science from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in an Engineering, Electronics, Scientific or related technical discipline)
  • Minimum of 3 years in an engineering or technical discipline
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable)

Desired Characteristics:
  • Experience with military avionics systems
  • Strong technical aptitude, including applicable engineering tools and systems
  • Ability to read and understand engineering drawings and specifications
  • Knowledge of Quality Assurance standards and processes
  • Adept at troubleshooting electronics to component level
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • PC proficiency
  • Experience utilizing Lean / Six Sigma methodologies and tools
  • Knowledge / Experience relative to C-130 aircraft and the Self-Contained Navigation System

    To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on Twitter!

About Us:
At GE Aviation , we are imagination at work. Whether we're manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world's toughest problems. Join us and you'll find yourself in a dynamic environment where our ongoi
Full time

Posted 9 Jan 2020

Closes 7 Feb 2020

Ref: 3413585

This job was posted to: Airworthiness engineer

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