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Digital Business Analyst - Project lead

  • Lufthansa - 563 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Brussels Hoofdstedelijk Gewest, Belgium

Tasks

The main tasks are the
analysis and definition of the business needs, the elaboration of solution scenarios including user experience aspects, the
specification, requirements documentation and testing until successful completion of the project / functional cutover.
  • Support the realization of the digital Channel Management roadmap through in-time delivery of targeted solutions to increase the online NPS, increase revenue and reduce servicing costs.
  • Analysis of the necessary changes to surrounding systems, and processes
  • Technical prototyping and testing jointly with IT and third-party providers.
  • Lead and actively contribute to different Projects to guarantee optimal digital integration, in close collaboration with different Lufthansa Group Airlines Business Divisions, Providers and Lufthansa IT.
  • Financial evaluation of the business requirements based on a detailed cost / benefit analysis.
  • Author documents such as business requirements, system specifications, process descriptions.
  • Review the day-to-day progress of the project(s) and release initiatives


Behind the scenes

SN
Plane

Requirements
  • Positive attitude and flexibility to work in a dynamic environment
  • Critical thinking and problem solving skills
  • Stress tolerance
  • Strong written and oral communication skills
  • Master degree (Business or IT) or equivalent through experience.
  • Certification in Scaled Agile Framework (SAFe) is a plus.
  • Excellent written and communicational skills in English.
  • High sense of responsibility, commitment to delivery, and constant improvement
  • Strong analytical skills, with high attention to details
  • Ability to manage multiple projects simultaneously
  • Experienced at / willing to work both independently and in a team-oriented,
  • collaborative environment is essential
  • Working knowledge of Agile (Scrum, Kanban, SAFe) best practices

Company
About Brussels Airlines SA/NV

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 23 Nov 2022

Closes 23 Dec 2022

Ref: 909811

This job was posted to: Airline IT

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