BackBack to menu

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack
BackBack

Saved! Click to view all your saved jobs

You can also email this job...

BackBack

Share this job

BackBack

Apply for this job

Clicking GO will take you to another web site
You'll continue your application for the job there
BackBack

Register your CV to Apply

BackBack to apply

Choose a CV

We accept DOC, DOCX, PDF, RTF, TXT
Type or paste your CV

Now add this CV

BackBack to apply
BackBack
BackBack to apply

Login to apply

BackBack to login

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack to apply

Tell us where you live

Tell us where you live
(Type, then select from options provided)
BackBack to apply

Which locations are you happy to work in?

BackBack to apply

Choose up to 3 sectors

BackBack to apply

Choose any or all job types

BackBack to apply

Choose up to 3 licence types

BackBack to apply

Choose up to 5 type ratings

Account Manager Engine Services

  • SR Technics - 39 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/50aa1ef0-4c1f-4e8a-9c4b-879ed348d229131304399098264656.png

Switzerland

Account Manager Engine Services
The Account Manager Engine Services will be responsible for the commercial management of multiple customer accounts, execution of the relevant contractual obligations for maintenance services in Zurich, starting with the coordination for an engine induction slot until finishing of the shop visit and engine serviceability, and is responsible to achieve the company's revenue and P&L targets for the respective customer account in coordination with Product Management and Sales.
He/ She will be responsible for an appropriate communication towards the customer for any commercial, engine TAT, and parts exchange related topics occurring during an engine shop visit, and triggering internal and external escalation in case required.
By doing so, the position holder will maintain, develop, and expand the customer relationship, the preparation and coordination of customer visits, be it on site in ZRH or at the customer's facilities, being also part of his/her responsibilities.
Your tasks
  • Take P&L responsibility of assigned customer accounts, providing recommendations to the Head of Account Management, VP Commercial and Head of Business Unit
  • Participate in contract handover meetings with Product Management and identify and analyze contractual risks and initiate mitigation actions accordingly
  • Be the main point of contact for the customer, handle and process customer feedback, and organize and coordinate customer review meetings
  • Lead kick-off meetings for a new engine shop visit, attended by the Ops Project Lead, Engineering, and Purchasing and provide accurate engine delivery information to the induction slot planning
  • Organize and coordinate Table Inspection's with the customer
  • Communicate any commercial and TAT related topics during a shop visit and ensure OTD of an engine
  • Offer to the customer part replacements and exchanges, and communicate on the financial aspects of such replacements/exchanges to the customer
  • Initiate and coordinate Closing-the-Loop review meetings after engine shop visits have been performed and feedback back into the Organization
  • Ensure profitability of the shop visit within the boundaries of the contractual clauses
  • Issue Preliminary Invoice(s) based on shop visit price estimation and perform invoice review for Main/Final Invoice at the end of a shop visit
  • Build and release accruals for any volume discounts/incentives, marketing/agency fee's, TAT penalties, warranty risks, and potential invoice disputes
  • Resolve and settle invoice disputes with customers
  • Lead and support the cash collection process with involvement of Sales
Your profile
  • Commercial or Technical degree in relevant discipline or equivalent experience
  • Minimum 3 years of commercial or/and technical experience, preferably in the MRO industry
  • Minimum 3 years of experience in a customer facing position, preferably in the MRO industry
  • Strong understanding of the MRO or related Aerospace business
  • Strong business acumen and contract understanding
  • Strong communications, negotiations and intercultural awareness skills
  • Fluent in English, any other language is an add-on
Your chance
  • An attractive position in a global and dynamic company
  • Competitive employment conditions
  • Opportunity for professional and personal development


Thank you for your interest.
By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.
Please note that only candidates who meet the listed requirements will be contacted

Direct applications will be treated with priority. Please note that due to Swiss immigration regulations, we currently only consider applicants holding a EU Passport, Swiss Passport or a Swiss working permit. Ref: ESCA/7600

Contact:
René Kothe

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 19 Nov 2022

Closes 19 Dec 2022

Ref: j62834

This job was posted to: Fabricator

Receive jobs like this by email

Recommended, similar jobs

Aircraft Structures Design Engineer

Greater London, England
easyJet

Related jobs

Aircraft System Engineer

Budapest, Hungary
Lufthansa

Account Manager Engine Services

Switzerland
SR Technics

Aircraft Sheet Metal Worker

Hampshire, England
Carbon60

Sheet Metal Worker - Permanent UK

Europe
Excel Technical Consulting

Aircraft System Engineer (m/w/divers)

Frankfurt am Main, Hessen, Germany
Lufthansa

Welder 3 (Sensors)

Norwich, Connecticut, United States
GE Aviation

Software Engineer (Aircraft Services)

Eastleigh, Hampshire, England
GE Aviation

Sheet Metal Worker C130

Europe
Excel Technical Consulting

2nd shift Welder 3 (EGT)

Norwich, Connecticut, United States
GE Aviation

Welder

Lynn, Alabama, United States
GE Aviation

Sheet Metal Workers PERM

Europe
Excel Technical Consulting