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UX Designer (d/m/f) - Hybrid Work

  • Lufthansa - 570 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Raunheim, Hessen, Germany

Tasks

As a UX Designer, I am improving the user experience of our channels within digital sales. I optimize features of our products along the airline's customer journey, leverage best practices, support innovation initiatives and be a hero of prototyping, creative workshops and design sprints.
  • Consulting and improving user experience together with business owner, product owner, and cross functional teams (developers, designers, editors)
  • Drive Interface design creation within a design system and style guides to improve and leverage UX/UI quality
  • Prototyping, user flow modelling and design spring execution to innovate digital features
  • Identify action fields, suggest measures and ensure UX driven interface improvements
  • Foster user research, install UX methodologies and drive user centered feature development
  • Storytelling, information architecture, digital copy creation along the customer journey


Contact
Franziska Timmermann

Head of People
Lufthansa Group Digital Hangar GmbH

E-mail address for inquiries

Benefits

Profit sharing / LVV (bonus), Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket, Service phone, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Hybrid working possible, Flexible working hours, Development programs, Mentoring, Fitness studio / sports facilities / company football etc., Free snacks / drinks

Behind the scenes

A day with us
Hotfixes, release cycles, PI planning...- are part of our everyday life. The difference is that you have the opportunity to design the digital touchpoints for passengers of the Lufthansa Group airlines.Your ideas are transformed into customer-centric high-end IT solutions.

Requirements
  • Bachelor's degree or equivalent in UX, media design, human computer interaction, interface or interaction design
  • Expert knowhow on digital content (online readability, conciseness, graphical elements, SEO, WCAG)
  • Expert understanding of user centricity, target groups, user scenarios and dialogues
  • Analytical skills to model user and information flows improving digital sales experience
  • Advanced in prototyping and related tools; good understanding of HTML, CSS, responsive design and working in CMS with templates is a plus
  • Experience in digital sales, marketing, IT and/or relevant aviation fields
  • Comfortable and competent to align user centered thinking in an agile working environment
  • Flexible to work on different digital B2C initiatives
  • Very good communication skills
  • Fluent in English. German is a plus

Company
About Lufthansa Group Digital Hangar GmbH
Creating the world's best connected travel experience - physical, human, and digital - for all Lufthansa Group airline brands is our goal. We're committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 17 Nov 2022

Closes 17 Dec 2022

Ref: 910721

This job was posted to: Design engineer

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