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Product Owner (m/f/d) 3rd Party Ancillaries (Part Time 50%) - Come and join SunExpress with experien

Product Owner (m/f/d) 3rd Party Ancillaries (Part Time 50%) - Come and join SunExpress with experien

  • Lufthansa - 570 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Germany

Tasks

You will select services matching our current and future persona base and make sure to meet our Customer Satisfaction targets. You will work closely with the procurement department as well as all sales channels as well as being the main contact person towards the contracted 3rd party providers.
  • Contact Person for existing and new 3rd party ancillary services (e.g. insurance, rental cars, lounges, ...)
  • Coordinating the onboarding of new 3rd party ancillary services with internal stakeholders
  • Observe performance of 3rd party services based on revenue performance and customer satisfaction and identify measures to increase both KPI's
  • Preparation and holding of regular meetings with most important partners
  • Coordinate the 3rd party services according to our Personas


Benefits

Free parking, Flight privileges, Jobticket, Hybrid working possible

Behind the scenes

It's an exciting time to be a part of SunExpress
We are looking for enthusiastic, customer-oriented and eloquent team members to join us at our SunExpress Headquarters in Frankfurt

Requirements
  • Minimum 2-3 years' experience with managing external partners/suppliers and/or product development
  • Product, Retail or Airline knowledge
  • Excellent stakeholder management internally and externally
  • Strong customer focus: ability to think out of the customer`s point of view
  • Revenue driving focus: be creative and flexible to find new ways to increase revenues
  • Good knowledge of MS office products, e.g. word, excel, power point etc.
  • Basic understanding of contract, negotiation, and procurement topics
  • Ability to manage a product backlog and a service/product life cycle end to end
  • Business Fluent in English, written and spoken; German and/or Turkish is advantageous

Company
About SunExpress
We are proud to have been named World's Best Leisure Airline 2022 by Skytrax, the world's largest annual airline passenger satisfaction survey. SunExpress was founded in 1989 as a joint venture between Lufthansa and Turkish Airlines and is one of the leading providers of charter and vacation flights to Turkey. The vacation specialist currently serves a route network of around 51 international destinations with its modern Boeing 737 fleet. The airline has been combining Turkish hospitality with German precision for more than 30 years and welcomes around 10 million passengers on board its aircraft every year. SunExpress is a strong partner of Turkish tourism and has received several awards for the service and comfort on board its flights. SunExpress headquarters are located in Antalya, the tourist capital of Turkey. Another important hub is Izmir on Turkey's Aegean coast. The German headquarters are located in Gateway Gardens in Frankfurt am Main. As one of the leading leisure airline, SunExpress, an Equal Opportunity Employer, welcomes all applicants independent of individual differences. We believe that having a diversified talent is our biggest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's personal attributes that are irrelevant to job performance; at SunExpress we only focus on competency, know-how, skills, and experience.

Pay
N/A
Hours
Full time
Type
Contract
Rating
Boeing 737-100 / 0200
Licence
N/A

Posted 16 Nov 2022

Closes 16 Dec 2022

Ref: 865151

This job was posted to: Product support

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