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Shiftleader Crew Control (100%, all genders)

Shiftleader Crew Control (100%, all genders)

  • Lufthansa - 548 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Zurich, Switzerland

Tasks

As shiftleader, you are responsible for managing the daily shifts and representing Crew Control towards internal and external interfaces.

We are looking for a flexible, resilient leader with experience and passion for interacting with people, feeling at home in a dynamic environment.
  • Leading daily shift with 5 to 8 staff
  • Continuously monitoring and managing all SWISS flights with respect to crew resources, focusing on disruption of normal flight program caused by or with impact on crew
  • Escalation level in case of questions or conflicts on interpretation of legal rules and contractual regulations
  • Responsibility for non-routine operations in regard to crew matters
  • Representing Crew Control in operational briefings and in Emergency Command Center
  • Deputizing the Head of Crew Control outside office hours
  • Maintaining and developing professional relations with Crew, Line- and Fleet Management and fellow team members
  • Analysis of system behavior, including feedback to system responsible and provider
  • Participating in projects where required


Contact

Diana Munzinger

Human Resources
Swiss International Air Lines AG

Phone

E-mail address for inquiries

Benefits

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, Nursery, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Behind the scenes

Video:

Join SWISS
Our common goal is to make each customer's flight a true air travel experience. For this, we go the extra mile - always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements
  • Completed vocational training, studies in aviation, tourism, or equivalent experience
  • Working experience in a position in airline flight operations with leadership responsibilities
  • Strong verbal and written communication skills
  • Entrepreneurial and managerial thinking and behavior
  • Ability to manage complex and unpredictable situations in a pressurized environment
  • Strong analytical skills incl. risk analysis
  • Well-developed organizational and prioritizing skills to meet tight deadlines
  • Social, emotional and cross-cultural competences
  • Fluent in German and English, both written and spoken
  • Profound experience in the use of MS Office suite
  • High level of commitment and flexibility: prepared to work in a 24h shift set-up

Company
About Swiss International Air Lines AG
It's the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment - one in which, wherever you are, you'll always feel: Truly SWISS .... where people matter.

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 19 Sep 2022

Closes 19 Oct 2022

Ref: 900421

This job was posted to: Cabin crew manager

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