Digital Quality Assurance (QA) (80-100%, all genders)

Tasks

You will drive the realization of the Digital Quality Assurance roadmap through delivery of targeted QA solutions and capabilities, following our agile collaboration model (SAFe).

• Define the digital Quality Assurance roadmap with objectives to increase the online NPS, increase efficiency & reduce servicing costs
• Develop and own the Quality Assurance processes & standards for the digital products, in close collaboration with different LHG Airlines Business Divisions, Providers and LHG IT, providing all time high quality integration support
• Manage and support Digital experience projects and streams from a quality assurance perspective, form necessary test strategies & plans and work towards the adoption of best agile testing practices, testing automation and DevOps practices
• Enable high quality continuous testing practices, provide transparency & KPIs on test effectiveness, and foster a culture of high delivery quality, productivity, and efficient risk management

Contact

Rene Lehmann

Human Resources
Swiss International Air Lines AG

Phone

E-mail address for inquiries

Benefits

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, Nursery, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Behind the scenes

Video:

Join SWISS
Our common goal is to make each customer's flight a true air travel experience. For this, we go the extra mile - always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements

• Master degree (Business or IT) or equivalent through experience in a digital environment
• Strong leadership attitude in regards of team building & knowledge sharing
• Strong experience in taking on responsibility for tasks & work both independently and within multi-functional project teams that span multiple locations
• Strong ability to articulate & report progress, risks, issues and mitigation steps
• Result oriented, dedicated, hardworking who can work on own initiative & can deliver on time with a high level of integrity, flexibility, sense of urgency, attention to detail and quality standards
• Thorough understanding of how product usage impacts the customers, sense of urgency to resolve problems
• Working knowledge of Agile (Scrum, Kanban, SAFe) best practices

Company
About Swiss International Air Lines AG
It's the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment - one in which, wherever you are, you'll always feel: Truly SWISS .... where people matter.