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CTEC Training Program Leader

  • GE Aviation - 500 jobs

Springdale, Arkansas, United States

Job Description Summary GE Aviation's Customer Training Education Center (CTEC) provides in-person and virtual aviation systems and engine maintenance training for over 2500 GE and CFM customers around the world each year. As a CTEC Training Program Leader for this important and highly visible organization, you will be responsible for assuring a world class training experience at any designated GE/CFM training center or at the customer's site. The role will be responsible for all training activities including new product introduction, training content (objectives, material, training aids), customer interface, partner coordination, engineering relationships, training delivery, and overall training quality.

Job Description
Roles and Responsibilities
  • Total program ownership and the subject matter expert (SME) for all academic and practical line maintenance training activities of the assigned aviation avionics, electrical systems, and/or engine products
  • Maintain an in-depth knowledge of assigned products
  • Partner with customers and internal organizations to understand and fulfill all line maintenance training needs including required courses, course content, customer training proposals, online learning content, digital training aids, etc.
  • Develop, own and manage training material to ensure current with latest product and fleet programs
  • Create an effective and engaging training experience for in-person and remote/virtual training ... including utilizing the latest technology to enhance the student experience
  • Coordinate with engineering and human factors organizations to reduce customer disruptions, to field new programs, and to introduce design changes.
  • Define and acquire program funding to support assigned programs
  • New Product Introduction (NPI) focal for assigned programs
  • Deliver training courses when required including at customer locations
  • Manage purchase service contracts for assigned instructors
  • Ensure student and employee health and safety aspects of assigned training programs, including managing assigned facility EH&S elements and tasks

Required Qualifications
  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in technical instruction, customer/product support, avionics, electrical systems or jet engine maintenance experience).
  • A minimum of 3 years in a training, instructional, maintenance, customer fulfill ment or product management role

Desired Characteristics
  • Curriculum development, instructional design, and instructional delivery experience in a technical training adult learning environment
  • Ability to deliver complex technical messages in a simple context
  • Excellent communication and presentation skills
  • Experience in avionics and electrical engineering, maintenance, or manufacturing
  • Basic understanding of electronic circuits
  • Experience in jet engine maintenance
  • Strong interpersonal and leadership skills
  • Ability to influence others and lead small teams
  • Ability to coordinate several projects simultaneously.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: Yes

Full time

Posted 22 Jun 2022

Closes 21 Jul 2022

Ref: R3646901

This job was posted to: Flight training

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