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AMOS Application Support Specialist (with 2 years deployment in Miami) (100%, all genders) at SWISS

AMOS Application Support Specialist (with 2 years deployment in Miami) (100%, all genders) at SWISS

  • Lufthansa - 472 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Basel-Landschaft, Switzerland

Tasks

  • Offering first level/second level support to our customers.
  • Answering cases submitted to Swiss-AS via the AMOS online support tool
  • Communicating with customers directly via e-mail or phone
  • Interacting with other departments to resolve and clarify the customer case and determine the cause of the problem
  • Selecting and explaining the best solution to solve the case
  • Ensure follow up on customer cases


Benefits

Subsidized parking or public transport, 13th monthly salary, 25 days of annual vacation, Flight benefits, Flexible workhours and part-time working models

Behind the scenes

Video:

SWISS Aviation Software
Swiss Aviation Software is a 100% subsidiary of Swiss International Air Lines and successfully develops & distributes the software package AMOS, which manages modern airlines' maintenance, engineering, and logistics requirements. To strengthen our market position, we are looking for employees.

Requirements
  • Be a team-player, flexible, proactive, and able to work under pressure
  • You are highly motivated and committed
  • You have excellent communication skills and can interact with people from various technical backgrounds and cultures

You must have:
  • A broad AMOS knowledge
  • Work experience as an AMOS Administrator is an advantage
  • Knowledge about the aviation industry and processes in aircraft maintenance
  • Excellent SQL knowledge
  • Report Designer knowledge is an advantage
  • Fluency in written and spoken English

What we offer
  • Working in an open and cooperative environment with a motivated and friendly team
  • Excellent working conditions in pleasant surroundings
  • Good professional and personal development opportunities
  • Active participation in the continuous improvement of processes
  • An international work environment with people from around the globe
  • Flight and travel discount
  • Workplace & Culture

Company
About Swiss AviationSoftware Ltd.
Swiss AviationSoftware is a 100% subsidiary of Swiss International Air Lines and successfully develops and distributes the software package AMOS which manages the maintenance, engineering and logistics requirements of modern airlines. In order to strengthen our leading market position we are looking for dedicated employees who would like to work in a fascinating international environment with more than 160 customers from all over the world.

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 8 Jun 2022

Closes 8 Jul 2022

Ref: 868051

This job was posted to: Flight operations

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