Product Support Engineer F35 Batteries

Job Description Summary In this role you will be the technical first point of contact for F35 Battery product and Test Equipment in the field. You will be required to lead data driven investigations to improve the products field performance leveraging the wider engineering team to implement improvements to the design.

Job Description Essential Responsibilities

• Provide through-life expertise and support for the EPMS 28V & 270V Battery, being the first point of contact for the end customer, Supplier and GE Long Island MRO site. (Note this will include, when needed face to face support)
• Maintain and analyse data (FRACAS) captured from the field and MRO site looking for trends and supporting best course of action for repairs.
• Leading investigations on failure modes seen within the field for BU's
• Manage and cultivate a strong working relationship with battery GE LI MRO facility, ensuring they are properly supported through technical issues and Test equipment
• Directing Field service engineers when needed to review/gather data direct from customers (Battery 2nd line maintenance)
• Accountable for the long-term strategy for transporting batteries by air for the PBL (Additional service for customer)
• Accountable for the long-term strategy for battery maintenance/support for EU and APAC.
• Creation of product briefings
• Technical presentations at technical review meetings
• Support the activities of the Safety Product Management Team
• Maintain and develop a detailed knowledge of current and future product development.
• Maintain a relationship with customer facing teams, sustaining and PBL teams
• Reliability trend analysis and corrective action planning

• Maintenance and approval of fielded technical documents including CMM/GEM's

Qualifications/Requirements:

• Qualified to degree level in Electrical/Electronic Engineering or demonstrated experience in the aerospace industry.
• A strong technical background with an understanding of F35 Battery products and support infrastructure with customer.
• Demonstrated problem solving skills.
• Continuous improvement & Results driven.

Desired:

• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Demonstrated ability to motivate others and achieve results
• Demonstrated commitment for process improvement
• Demonstrated ability to influence outside of peer group

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

•Non-contributory Pension

•Life Assurance

•Group income protection

•Private medical cover

•Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information

Relocation Assistance Provided: No