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GEnx Lead Product Support Engineer

  • GE Aviation - 500 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/ccc13e36-a3be-4aac-9ef6-88f587f249eb131129807088665247.png

Cincinnati, Indiana, United States

Job Description Summary As a GEnx Hot Section module (combustor/high pressure turbine) team member in the Product Support Engineering (PSE) role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy. You will demonstrate accountability for functional, business, and broad company objectives with a strong execution focus. This role contributes directly to the division goals and objectives.

Job Description
Roles and Responsibilities
  • Work within a module team (global PSE, repair, design) to work collaboratively and produce results for our customers.
  • Manage competing priorities and remove obstacles to meet customer needs.
  • Build mutually beneficial and lasting customer relationships through the monthly teleconferences and the annual face-to-face sessions.
  • Participate in field event investigation to analyze data and assist in the return-to-service activities and/or root cause.
  • Collaborate with the module leader to analyze shop/field data and identify trends.
  • Become the focal point to provide guidance with airline line maintenance inquiries.
  • Analyze fleet data to look for leading indicators.
  • Author GEnx service bulletins and update the engine/airframe maintenance manuals to have clear instructions and consistency across the models.
  • Interpret internal and external business challenges and recommend best practices to improve products, processes, or services. Stay informed of industry trends that may impact work.
  • Use a high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Assess quality of information given and ask pertinent questions to stakeholders. Offer new solutions to problems outside of set parameters and ability to construct and provide recommendations. Use multiple internal and external sources outside of own function to help arrive at a decision.


Required Qualifications
  • Bachelor of Science in Engineering, Physics, Mathematics, from an accredited university or college.
  • 3 to 5 years experience in an Aviation related engineering position.


Desired Characteristics
  • Design or repair engineering familiarization for the HPT (or hot section) module.
  • Experience in developing and delivering customer centric solutions.
  • Passionate, can-do, hands-on approach.
  • Flexibility to work across different / new areas.
  • Ability to guide and influence others.
  • Operational experience working in and managing complex, distributed teams.
  • Proven ability to work globally in a collaborative manner with commercial partners to execute programs.
  • In-depth understanding of engineering technology and tools.
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Demonstrated ability to analyze and resolve problems.
  • Demonstrated ability to lead programs / projects.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.


This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: Yes

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 13 May 2022

Closes 11 Jun 2022

Ref: R3622775

This job was posted to: Product support

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