Military DoD SkillBridge Internship - Product Support Engineer Module Owner

Job Description Summary The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.

Job Description
The Product Support Engineer (PSE) Module Owner is responsible to deliver maximum customer value by driving customer responsiveness and diagnostics while driving to minimize direct maintenance cost for assigned hardware. In this role you will identify fleet leading indicators, participate as team member implementing NPI programs for fielded engines while maintaining continued airworthiness of certified engines and maintain the outstanding customer service GE Aviation is noted for.

Roles and Responsibilities

• Provide technical assistance to operators, maintainers and field service engineers in troubleshooting Turboshaft engine hardware issues.
  
  Further enhance the reputation of GE and the product in the field through superior technical support by developing expertise on assigned hardware.
  
  Own Change in Design (CID) authorship/approver for Product Support for assigned engine hardware.
  
  Establish and maintain Leading Indicator plans for assigned engine hardware working with depots.
  
  Participate in Hardware scrap reviews.
  
  Participate on NPI programs to enhance assigned engine hardware performance, durability, maintainability, cost effectiveness, and customer satisfaction. Provide support to Engineering for development of NPI solution.
  
  Develop and own Weibuls for assigned engine hardware for the Maintenance Cost Models.
  
  Provide prompt and detailed communication of engine hardware issues both externally and internally.
  
  Participate as team member on field event investigations for assigned hardware.
  
  Maintain assigned hardware sections of both the Engine Maintenance and Shop manuals.

Required Qualifications

• Bachelor's degree in engineering from an accredited university or college and a minimum of 3 years of experience in a technical environment, or an associates degree in Engineering from an accredited university or college and a minimum of 6 years of experience in a technical environment.
• Previous turbine engine or aircraft experience
• Willingness to travel 10% of the time.
• This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Desired Characteristics

• Strong oral and written communication skills.
  
  Demonstrated ability to analyze and resolve problems.
  
  Ability to document, plan, market, and execute programs.
  
  Established project management skills.
  
  Six Sigma training or quality training
  
  Knowledge of various support service groups: Repair Engineering, Tech Pubs, and Support Equipment.
  
  Ability to motivate and influence individuals and teams
  
  Strong analytical and problem-solving skills
  
  Ability to manage multiple priorities in a fast-paced environment
  
  Proven ability to interact with customers successfully

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for thi