Network Control Support Officer - Crewing

Description:


This role is a fixed term contract, and will be an average of fourteen shifts per 28 days, the shifts will be 12 hours shifts, typically from 0630am-1830pm (Day shift) , or 1830pm-0630am (Nightshift).

We have disrupted the way people travel since we started 25 years ago, and we don't intend on stopping. We may be facing the biggest challenge in our history, but we are confident that throughout the pandemic we have taken the right action to build back stronger and better - and we want you to play a part in that and #belongherewithus.

We know that flexibility, balance and wellbeing are more important than ever right now. Whether that's working remotely, part time, or needing extra support when times are tough - we are always #happytotalkflex.

We're Europe's leading airline - with a network of over 1000 routes across 35 countries. We lead the industry in data, digital, web, engineering and operational innovations, to make travel easier and great value for our customer.

We have also been named as Britain's Most Admired Company of 2020 in the transport sector, retaining the leading position for a second year running. We support. We empower. We excite. And we do it our way. We're uniquely different. We're easyJet.

TEAM

As part of the Network Control team, and the wider Integrated Control Centre, the Crewing NCSO will provide direct support to the Crewing team whom makes up part of the Network Control Team. The team works collaboratively, taking full control of the airline operation on a 24/7 basis and ensures critical business decisions are made during periods of disruption. It is the role of the Crewing NCSO to provide critical cover during peak operating periods, where they will work 12-hour shifts, days 0630-1830 and nights 1830-10630

The Network Control functions work very closely together and consist of the following departments Crewing, Operations and Customer Disruption. The Crewing NCSO will support:

Crewing

Responsible for the welfare of our crew and ensuring they are given adequate rest between duties and days off. The Crewing team also ensures that our flights are legally and contractually compliant to operate with the right combination of crew and skills.

Network Control is comprised of highly a dedicated & experienced team with the purpose of ensuring safety & compliance and providing our customers with the highest possible quality of service is an integral part of the overall Integrated Control Centre.

We work closely with Flight Operations, Ground Operations, Cabin Services, Operations Planning, Safety and Security, and Maintenance Control.

JOB ACCOUNTABILITIES

Crewing:

• Call out crew from stand by crew for duties in a timely manner
• Monitoring for roster rule breaches and resolving them in a timely manner, ensuring they comply with FTL and union agreements.
• Ensure all flights have the expected complement of crew and take action to add or remove crew as necessary.
• Answering the phones
• Supporting the Crewing team on shift with additional tasks, when directed

Your Health & Safety commitment to easyJet

• To carry out your work in compliance with easyJet, regulatory and Industrial policies, processes and procedures
• To report any actual or potential situations you feel could pose a risk to our customers, people, operation, assets, or reputation
• To support investigations as they seek to identify ways to improve our safety, security or compliance performance
• To ensure you always act and behave in a safe and responsible manner