Technical Specialist \

Tasks

As a specialist for our latest generation flight planning and navigation solutions, you will work in shifts as the direct technical contact for our customers in case of problems and questions. You will keep an eye on our systems and work hand in hand with our development teams.

Your main tasks will include:

• Technical supervision and control of the worldwide Lido Flight 4D routine operation in 24/7 customer support
• Acceptance, analysis, elimination and follow-up of technical malfunctions
• Continuous monitoring of system components and processes for early detection of malfunctions
• Support for the further functional development of our product
• Performance monitoring of the system and databases

Benefits

Old-age provision / employee retirement, Free parking, Payments layer supplements, Flight privileges, Canteen (subsidized by employer), Jobticket, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Family service (assistance with finding assistance), Child friendly, Diversity programs

Behind the scenes

Video:

Infrastructure & Technical Support
Strengthen our team and lead the airline industry into the future together with us!

Requirements

• Completed relevant studies or international degree of equal value; alternatively: completed relevant vocational training with several years of professional experience
• Extensive practical experience in the use of Linux operating systems
• Practical experience in container systems (Docker & Kubernetes), configuration and orchestration tools (Ansible & Helm); monitoring and logging tools (Alerta, Prometheus & Datadog), document-oriented databases (MongoDB), relational databases an advantage
• Good communication skills, negotiation skills, service and customer orientation
• Fluent in written and spoken German and English

Company
About Lufthansa Systems GmbH & Co. KG
Lufthansa Systems GmbH & Co KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 airlines worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.