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Customer Service Specialist - Here, at Lufthansa Technik Sofia we will provide you with:

Customer Service Specialist - Here, at Lufthansa Technik Sofia we will provide you with:

  • Lufthansa - 353 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/253c86a5-69a7-460d-887a-c091b0a3d853131305099052685562.png

Sofia, South-West, Bulgaria

Tasks

Once you join our team as Customer Service Specialist you will:
  • Ensure timely and adequate response to internal and external customers
  • Handle C&E (consumables and expendables) materials demands
  • Monitor and coordinate C&E supply processes using ERP and LHT own systems
  • Make suggestions for optimization and standardization with focus on customer needs and satisfaction
  • Tracking and monitoring of purchase orders
  • Worldwide sourcing and purchasing of aircraft materials
  • Responsible for material supply related clarifications
  • Provide feedback and status to customers on a daily basis via LHT own systems
  • Monitor and update inventory movement through daily and weekly reports
  • Monitor inventory discrepancies
  • Liaise with material and logistics organizations on a daily basis in English language
  • Assist with projects/ reports if necessary


Contact
HR Department
Lufthansa Technik Sofia Limited

Benefits

Free parking, Flight privileges, Canteen (subsidized by employer), Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Family days (family learns workplace know), Flexible working hours, Child friendly, Development programs, Mentoring, Fitness studio / sports facilities / company football etc., Lockers for cyclists / sportsmen, Medical Insurance

Behind the scenes

Lufthansa Technik Sofia
Lufthansa Technik is the world's leading provider for maintenance, repair and overhaul (MRO). Lufthansa Technik Sofia is part of the Lufthansa Technik base maintenance network. The company is situated at Sofia airport and operates since October 2008.

Requirements

To be successful in the role you need:
  • University degree in field relevant for the position (technical- or business administration)
  • Relevant job experience of minimum 1,5 years
  • Fluency in English - both written and spoken (German would be considered an advantage)
  • Excellent knowledge in Excel/ Word/ Access/ PowerPoint. Knowledge of SAP R/3
  • Communication skills
  • High level of service and customer orientation
  • Problem solving and productivity driven
  • Detail and goal oriented
  • Ability of decision making and self-initiative
  • Teamwork ability, assertiveness, persuasiveness, adaptability


Company
About Lufthansa Technik Sofia Limited
Lufthansa Technik Sofia is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Sofia has over 1200 employees. Our success is built on our people who are fundamental to our organization.

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 7 Jan 2022

Closes 6 Feb 2022

Ref: 773111

This job was posted to: Airline customer service

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