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Customer Support Clerk

  • GE Aviation - 500 jobs
  • https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/ccc13e36-a3be-4aac-9ef6-88f587f249eb131129807088665247.png

Singapore, Central, Singapore

Job Description Summary You will be responsible to monitor and process Customers' orders to ensure to meet On-Time delivery and Site sales targets.

Job Description
Essential Responsibilities
  • Tracking of the status of customers' orders to ensure orders are completed timely.
  • Working with the shop production control technicians or planners on any order delays for a recommit Estimated ship date.
  • Highlight any delays and issues encountered with the orders to Customer Service account holder for follow up with customers
  • Orders processing, by completing scrap replacement allocation (if any) and generate documents for shipment and billing of the orders.
  • Assist in replying any customers' inquiries.
  • Participate in EHS / Teaming activities.
Qualifications/Requirements
  • Minimum GCE 'O' level/SPM with 3 years of relevant experience
  • Good command of written and spoken English
  • Proficient in Microsoft Windows applications (eg. Excel / Word)
  • A team player


Desired Characteristics:
  • Humble: respectful, receptive, agile, eager to learn
  • Transparent: shares critical information, speaks with candor, contributes constructively
  • Focused: quick learner, strategically prioritizes work, committed
  • Leadership ability: strong communicator, decision-maker, collaborative
  • Problem solver: analytical-minded, challenges existing processes, critical thinker
Additional Information

Relocation Assistance Provided: No

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 13 Oct 2021

Closes 11 Nov 2021

Ref: R3598922

This job was posted to: Flight operations

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