ASK HR Advisor - 6 Month Fixed Term Contract / Secondment
- easyJet - 39 jobs https://www.jobsinaviation.com/jobs/aviation/easyjet/ https://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/c8af808d-5d02-4385-abe7-72a5b3b45582131202433215856711.png
Greater London, England
The Ask HR team are our first line people support function at easyJet, responsible for delivering an excellent employee experience and supporting queries which occur throughout the employee lifecycle. The team are the go to for all employees needing advice, support and coaching through a variety of HR and Pay related queries and people policies and processes. The team are responsible for driving a self-service model, and proactively ensuring that our employee facing content drives down query volumes and that tools meet the needs of the various populations, enabling people to be at their best every day.
We have an exciting opportunity for an Ask HR Advisor to join the team, reporting into the Ask HR and Contracts Manager. The role will deliver an excellent customer experience with a focus on Case Management and timely query resolution working to clear SLA's and KPI's. The role will include analysis of incoming queries in order to drive process improvements, reviewing and developing content and providing in depth analysis to CofE's on issues and trends.
- Full time
Posted 8 Oct 2021
Closes 7 Nov 2021
This job was posted to: Airline HR