Paris-l'Hôpital, Bourgogne, France
Provide a wide range of services to premium customers respecting Etihad quality standards to ensure the achievement of high satisfaction levels..JOB RESPONSIBILITIES Policies and Procedures Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner Day-to-Day Operations Implement the day-to-day standard ...
Posted 21st May 2019, Closes 20th June 2019. Ref: 530524301_1
AtJet2 .comandJet2holidayswe are allCustomer Helpersresponsible for creating memories and ensuring our customersHave a Lovely Holiday.After another exciting year of growth forJet2 .comandJet2holidays, we have a great opportunity for aDuty Managerto join ourGround Operations Teamon a fulltimeFixed Termcontract.Reporting to theStation Manager, theDuty Manageris responsible forThe day to day management of allJet2 .comflights and operational performance at the airportLeading the customer facing Teams at the airport to deliver ...
Posted 10th May 2019, Closes 9th June 2019. Ref: 1401169_1
As we continue to grow, we have fantastic opportunities available to join the team as a Contact Centre Travel Advisor - based at our Leeds City Centre offices.Reporting to the Contact Centre Team Leader, our Contact Centre Travel Advisors are an essential part of our dedicated sales team within the Jet2holidays Contact Centre.You will assist our customers through the booking process, ensuring they receive an outstanding level of customer service and engagement from the moment they start talking to you. You will look at ways to add real value to the customer's holiday via our range of products and services in order to achieve your ...
Posted 8th May 2019, Closes 7th June 2019. Ref: 1488617_1
Reporting to the Duty Manager, the Home Based Contact Centre Team Leader - Service will lead, coach and motivate their team to deliver a VIP customer service at all times.You will manage a team ofHome Based Customer Service Advisors, who deal with customer queries from booking through to when our customers arrive at the airport for their holiday!Ensuring our customers receive a high standard of service at all times, you will coach your team and make sure quality monitoring is carried out regularly. You will be responsible for recruitment selection, performance reviews and carrying out any formal HR procedures as required.In addition, you will provide accurate reporting to the Custo ...
Posted 3rd May 2019, Closes 2nd June 2019. Ref: 1445061_1