IT Service Analyst
- Jet2.com - 117 jobs http://www.jobsinaviation.com/jobs/aviation/jet2com/ http://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/6347795b-7e5c-4fa1-b8a6-dc391d4988d8131134107358454754.png
You will be involved in the delivery of the availability and support of the Airline systems (Engineering, Operations and Safety), Head Office (HR, Finance and Contact Centre) as well as Base Operations including Departure control and associated systems. In addition, you will help manage the resolution of all non-ecommerce issues including escalation to appropriate senior management.
The successful candidate will have proven experience in an IT Service management role in a medium to large organisation and ideally have a technical background in support. You will have an excellent understanding of Service delivery and a working knowledge of ServiceNow and infrastructure. You will be ITIL Foundation certified and competent with problem and change management, Service Design, Improvement and Transition. Experience in PCI environments and cyber essentials would be beneficial.
Fluency in English is mandatory, and any additional European languages are highly desirable. A full driver's license is necessary.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our9 UK bases.
Help us to send our all-important customers on holiday with Jet2 .com and Jet2holidays!!
Hours Per Week
- Full time
Posted 30 Sep 2019
Closes 30 Oct 2019
This job was posted to: Airline IT