Resort Flight Check-In Manager - Majorca
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After another exciting year of growth for Jet2 .com and Jet2holidays, we have a great opportunity for a Resort Flight Check-In Manager to join our Team in Majorcaon a Full Time Fixed Term contract. This role will be will responsible for the day to day management and operational performance of the customer baggage and flight check-in process between Resort and the Airport in accordance with Company policy and relevant legislation.
Reporting to the Regional Manager - Jet2holidays, the Resort Flight check-In Manager will be responsible for:
- Leading the customer facing Resort Flight Check-In Teams.
- The On Time Performance of our Resort Flight Check-In Service
- Delivering industry leading levels and standards of customer service.
- Ensuring the Jet2holidays Resort Flight Check-In procedures and logistics are handled in accordance with all legal and Company requirments.
- Management of colleague rosters and reporting all payroll information accurately and in a timely manner.
- Management of our local office and attendance at weekly meetings with hoteliers, agents and airport staff.
The successful candidate will:
- Have genuine passion for delivering excellent customer service.
- Have proven experience in a managerial role with a solid background in leading and motivating teams in a customer environment.
- Fluent in English and a good level of Spanish.
- Preferrably have a full driving licence and your own vehicle.
Previous experience within the Airline or Travel industry is desirable, although this is not essential.
In return for delighting our customers, we offer
- Competitive salary
- Excellent training and support to develop your career with Jet2 .com
- Fully paid training
- Free uniform
- Rosters given in advance
- Monthly 1-1 and coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Hours Per Week
Resort Check In
- Full time
Posted 10 Jul 2019
Closes 9 Aug 2019
This job was posted to: Check in