Customer Service Advisor - Part Time: Leeds City Centre
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As a valued Customer Service Advisor within our fun and friendly Contact Centre in Leeds City Centre,you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.
You will receive a wide range of enquiries from our customers and Trade Partners regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a friendly and professional manner.
We do not require any specific work experience for the role as you will undergo a fantastic induction programme if successful. However, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. You willpride yourself on your organisational and communication skills, have a flexible approach to your working hours and also have outstanding attention to detail.
The start date for these rolesis the 1st Julyandthe training hours will be full time Monday to Friday 8.30 - 5.30pm for the first 4weeks and then onto your 20 hourpart time shift pattern for the remainder of the training. The part time shift pattern for this role is:
Monday, Tuesday, Wednesday,Thursday and Friday6pm - 10pm
In return, we offer an industry leading salary of Apply per annum with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2 .com and Jet2holidays!!
Hours Per Week
Call Centre Sales
Apply per annum
- Full time
Posted 31 May 2019
Closes 30 Jun 2019
This job was posted to: Airline customer service