Resort Team Leader - Lanzarote
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We have fantastic opportunities to join ourJet2holidaysTeam as aResort Team Leaderbased inLanzaroteforSummer 2019.
Reporting into theDestination Manager, theResort Team Leaderwill be responsible forleading, motivatingandcoachinga team of Resort based Customer helpers to deliverVIP customer serviceat all times.
You will plan your team's rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort, suggesting recommendations of excursions we provide that match their needs and ensure they have a great holiday.
You will also be the team\u0027s first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing ourJet2holidays\u0027values at all times is essential to the success of this role.
If you love the idea oftaking responsibilityfor our customers' holiday experience whilst working as One Team, then could be the perfect role for you.
Already living in the destination, or willing to relocate, you'll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role you willalready be a driverwith yourown transportand haveprevious team leaderorsupervisory experience, ideally gained within the Travel Industry.
In return, we offer acompetitive salaryon alocal contract, combined withexcellent opportunities for progressionin a growing business.
If you are interested in joining theUK's 2nd largest Tour OperatorandWhich? 2018 Travel Brand of the Year, why notapply now!
Hours Per Week
- Full time
Posted 10 May 2019
Closes 9 Jun 2019
This job was posted to: Project manager