Contact Centre Travel Advisor - Leeds
- Jet2.com - 145 jobs http://www.jobsinaviation.com/jobs/aviation/jet2com/ http://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/6347795b-7e5c-4fa1-b8a6-dc391d4988d8131134107358454754.png
Reporting to the Contact Centre Team Leader, our Contact Centre Travel Advisors are an essential part of our dedicated sales team within the Jet2holidays Contact Centre.
You will assist our customers through the booking process, ensuring they receive an outstanding level of customer service and engagement from the moment they start talking to you. You will look at ways to add real value to the customer's holiday via our range of products and services in order to achieve your individual targets and KPIs.
We are looking for individuals that share the same vision of deliveringVIP service and assist our customers in finding their perfect holiday.
Having excellent customer service skills and a friendly telephone manner are essential along with experience of achieving monthly targets, ideally within a call centre environment. Proven experience of cross and up selling to customers over the phone is advantageous and a flexible approach to working hours is required as your shift will be a rotational shift pattern, operating within the hours on Monday to Friday 8:30am -10:00pm and Weekends 8:30am - 6pm.
The start date forthis role is the 17th June.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2 .com and Jet2holidays!!
Hours Per Week
Call Centre Sales
£18,436 per annum, pro rata plus competitive monthly bonus scheme
- Full time
Posted 8 May 2019
Closes 7 Jun 2019
This job was posted to: Airline customer service