IT Field Services Engineer
- Jet2.com - 144 jobs http://www.jobsinaviation.com/jobs/aviation/jet2com/ http://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/6347795b-7e5c-4fa1-b8a6-dc391d4988d8131134107358454754.png
As an IT Field Services Engineer, your responsibilities will include ownership of Incidents and Service Requests raised by our user community. Specifically, this role will take responsibility for restoring service to users whereby a remote resolution is not possible, and an onsite presence is required. This could involve an overseas visit or alternatively a visit to one of our UK base locations as well as assisting a Home Worker or VIP at their home locations. An element of the role will also involve pro-active activities such as Site Health Checks, Service Improvement Work and Projects. We are currently looking for IT Field Services Engineers in 2 different areas - London and North/West England.
The successful candidate would possess strong People Skills, Organisational Skills and the ability to work within often tight deadlines. Technically, we would be interested to hear from candidates with strong Windows, Active Directory, Office 365 and Citrix credentials, as well candidates with experience of Networking, Cabling and Patching - LAN, TCP/IP, DHCP, DNS, VPN. The role-holder will be expected to be a good \"all-rounder\" with extensive experience of resolving issues on different types of device. You would need to provide evidence of sharing knowledge in an environment where technologies are regularly improving as well as being able to effectively manage your technical workload. Previous experience of using Service-Now would be an advantage and practical understanding of ITIL principles will be desirable.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2 .com and Jet2holidays!!
Hours Per Week
IT Systems & Web Development
- Full time
Posted 3 Apr 2019
Closes 3 May 2019
This job was posted to: Airline IT