Service Design and Transition Manager
- easyJet - 57 jobs http://www.jobsinaviation.com/jobs/aviation/easyjet/ http://www.jobsinaviation.com/Images/Default/recruiters/Thumbnail/c8af808d-5d02-4385-abe7-72a5b3b45582131202433215856711.png
Greater London, England
We are a 24 hour, 365 days a year business with a contagious energy! To allow us to be as strong as we are, we require the right people, in the right jobs at the right time - so get ready for a career like no other, with an airline like no other.
What's the role?
Reporting into the Service Design & Transition Team Manager, this role leads Service Design and Transition activities for their area/s, forging relationships with key stakeholders to ensure successful transitions of new/changed services from design to live, and ensuring that Service Design and Transition policies and procedures are applied and followed.
Key responsibilities are as follows;
Ensures that new services transition into production smoothly and can be operated in a way that is consistent with agreed service levels and agreed operational cost model.
Manages the quality and implementation of changes to production services, through Release Management methodologies and governance of Change Control.
Is responsible for the quality of all IT releases into the live environment, managing and controlling the release process of new internally and externally developed software, upgrades and other developments.
Will monitor, manage and resolve issues; whilst continually striving to improve service, and ensuring that all processes, procedures and deliverables are closely aligned to the Project Management and Software development methodologies, and pro-actively identifying opportunities for improvement .
- Full time
Posted 10 Jan 2019
Closes 9 Feb 2019
This job was posted to: Design engineer