Cabin Crew - Heathrow Mixed Fleet with EASA Attestation
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Hounslow, Greater London, England
Cabin Crew-Heathrow Mixed Fleet with EASA Attestation
We, British Airways make it all happen. First trips, holidays of a lifetime, business meetings and weekends away. And our Cabin Crew all share a common purpose to deliver exemplary service, every day, on every flight and to every customer.
Our customers deservedly have high expectations, and as ambassadors of a truly iconic British Brand, our Cabin Crew instinctively know what the customer needs, often before they do.
The role requires dedication, resilience and an unwavering commitment to service. You will embrace change, and be able to demonstrate adaptability, and enthusiasm that will ensure British Airways best years lie ahead of us.
As a business we are in the period of significant change; we are introducing new systems, new aircraft and new ways of working. We are adopting new technology to help improve the service we offer, from the customer’s smartphone, through the airport experience and into the air, and it won’t stop here. We want people that can drive new initiatives, challenge the status quo, and feel empowered to be the best that they can be.
We foster a culture of high performance which will enable you to develop your personal, and professional skills at the same time as travelling across the globe.
As you progress, you will have the opportunity to develop your skills in a variety of areas, take control of your career path, and be recognised and rewarded for your hard work and commitment.
As Mixed Fleet Cabin Crew you will have the potential to earn, on average, a reward package of between £23,000 and £28,000 per annum. This comprises of a starting salary of £13,283 per annum, an hourly payment when you are flying, bonuses for achieving your performance targets and commission for Inflight Retail sales. Annual leave starting at 30 days per year rising to 34 days per year.
This vacancy is open to individuals with a valid EASA (European Aviation Safety Agency) Cabin Crew Attestation (CCA) only. The CCA must have been issued within the last five years, or if issued more than 5 years ago you must have flown on at least one aircraft type.
What Key Skills are required for a successful career as Cabin Crew?
These actions that make others feel welcomed, valued, informed and listened to - the most important ways to create good relationships, build trust and keep our customers coming back even when things go wrong.
Passion for delivering exceptional customer service
Delivering exceptional service to every customer, on every flight and every day
The work is hard and the hours long but the rewards are many
Some days are tough, really tough and you will never experience jet lag like it, but no matter what, when you put on the uniform, you are red, white and blue, inside and out.
Someone who instinctively understands the needs of the customer before they do
Open to change and innovation
The aviation industry is on the cusp of unprecedented change, with a raft of new
technologies, multiple initiatives and new aircraft, our cabin crew drive much of the change and are always happy to embrace innovation
A problem solver, a nurse, a nanny, a friendly ear, travel guide and super human….
- Full time
Posted 23 May 2018
Closes 22 Jun 2018
This job was posted to: Cabin crew manager
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Hounslow, Greater London, England