IT Operations Shift Leader
EuropeHere atJet2 .comandJet2holidaysthe customer is VIP, we strive to exceed expectations. We work together asOne Teamin anAgile environmentand we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makesJet2 .comandJet2holidaysa great place to work and leads to better service for our all-important customers.
What you'll be doing
We need aIT Operations Shift Leaderto join ourIT Operations Teamand help toensure the smooth running ofJet2 .comandJet2holidaysIT Systems. The Shift Leader will support theIT Operations Managerin ensuring the smooth running ofThe Bridge(IT Operations Centre), closely monitoring our important systems and quickly reacting to any issues.This is a hands-on role and the expectation is that the job-holder will get involved.
This is a new andexciting role which will help improve our already-renowned customer service. The Bridge serves the following functions; 24/7 monitoring of systems, fast response to issues, takes servers in/out of operation and performs routine maintenance, acts as first point of contact and escalates to subject matter expert (SME)teams if needed and supports the applications support team during downtime.
Who you are
We're interested in people who like analytical challenges.You must have a passion for leading and technically developing a small team of engineers! The successful candidate will have experience and knowledge of a 24/7 operations or support environments, strong operating system knowledge across Windows and Linux (Red Hat) platforms, good SQL skills and an appreciation of corporate networking platforms - Cisco Nexus, F5 BIG-IPs. You will need to beITIL certifiedand able to work on a4 days on, 4 days off shift pattern.
What we're offering
You will be working off powerful,top spec machineslearning from some of the best in the business. We offer anexcellent salaryand agreat benefits packagewithfantastic opportunities for progressionin a growing business.
We want you to join us and build a career with us, so if you would like further information on the role please contactJohnathan Nicolson, Recruiter, Applyet2 .comand the hiring manager will get back to you,otherwise click the Apply button NOW!(IT Systems)
Hours Per Week
IT Systems & Web Development
- Full time
Posted 27 Feb 2018
Closes 29 Mar 2018
This job was posted to: Airline IT