BackBack to menu

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack

Jobs in Aviation Ltd Privacy Policy

Jobsinaviation.com is a job advertising website run by Jobs in Aviation Ltd. Jobs in Aviation Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our users’ privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting ‘Allow companies to contact me about jobs’, this means that a user’s information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Jobs in Aviation Ltd distribute a user’s information to third parties beyond what we may be legally obligated to do.
  • By selecting ‘I don't wish to be contacted about jobs by companies looking to hire’, this means that a user’s information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Jobs in Aviation Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Jobs in Aviation Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Jobs in Aviation Ltd via the Contact Us page on the website.

Non-identifiable information

Jobs in Aviation Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Jobs in Aviation Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Jobs in Aviation Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the ‘Remove my account’ option from their account menu, or by requesting the removal of their details via the ‘Contact Us’ link on the website. A confirmation of this removal will be sent to the user by Jobs in Aviation Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Jobs in Aviation Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Jobs in Aviation Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

BackBack

Saved! Click to view all your saved jobs

You can also email this job...

BackBack

Share this job

BackBack

Apply for this job

Clicking GO will take you to another web site
You'll continue your application for the job there
BackBack

Register your CV to Apply

BackBack to apply

Choose a CV

We accept DOC, DOCX, PDF, RTF, TXT
Type or paste your CV

Now add this CV

BackBack to apply
BackBack

Jobs in Aviation Ltd Privacy Policy

Jobsinaviation.com is a job advertising website run by Jobs in Aviation Ltd. Jobs in Aviation Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our users’ privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting ‘Allow companies to contact me about jobs’, this means that a user’s information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Jobs in Aviation Ltd distribute a user’s information to third parties beyond what we may be legally obligated to do.
  • By selecting ‘I don't wish to be contacted about jobs by companies looking to hire’, this means that a user’s information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Jobs in Aviation Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Jobs in Aviation Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Jobs in Aviation Ltd via the Contact Us page on the website.

Non-identifiable information

Jobs in Aviation Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Jobs in Aviation Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Jobs in Aviation Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the ‘Remove my account’ option from their account menu, or by requesting the removal of their details via the ‘Contact Us’ link on the website. A confirmation of this removal will be sent to the user by Jobs in Aviation Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Jobs in Aviation Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Jobs in Aviation Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

BackBack to apply

Login to apply

BackBack to login

Forgotten password

Enter your email address. We'll send you a link to reset your password
BackBack to apply

Tell us where you live

Tell us where you live
(Type, then select from options provided)
BackBack to apply

Which locations are you happy to work in?

BackBack to apply

Choose up to 3 sectors

BackBack to apply

Choose any or all job types

BackBack to apply

Choose up to 3 licence types

BackBack to apply

Choose up to 5 type ratings

Customer Service Advisor (m/f) - based in Alexandria

Customer Service Advisor (m/f) - based in Alexandria

United States


Customer Service Advisor

Provide support to Customer and the Sales and Account Management team to facilitate a professional and efficient sales process and ongoing customer relationship.

Customer Support
  • Answer phone calls, reply to emails, and service potential and existing customers in a proactive manner
  • Maintain a positive, service-orientated attitude at all times
  • Act as an expert in our corporate CRM tool and ensure a high level of data accuracy at all times
  • Update customer data and perform account maintenance as needed
  • Responsible for customer onboarding, customer identification, and transaction monitoring in line with our AML policy
  • Virtual product demos to customers and prospects
  • Serve as the key Interface with respective departments at our HQ location such as accounting and credit limit management to resolve customer issues proactively
  • Provide back-up support to other team members as necessary
  • Proactively identify opportunities to enhance the customer experience and work with the team's manager to execute on new and existing customer retention strategies
  • Support the implementation and ramp-up of new customers and accounts
  • Provide support to the Mexico and/or Latin America Customer Service and Sales team as necessary
  • First level contact for service inquiries, payment and invoice issues, and account closures

 

Other Duties
  • Provide general ad-hoc administrative services as and when required
  • Participate in ad hoc projects as and when required
  • All other job tasks as required by the company


Your profile

  • Minimum 2 years of relevant professional experience in a similar position is preferred
  • A minimum of 1 year of Customer Service experience is required
  • Advanced proficiency in English and Spanish both written and oral is highly preferred
  • Bachelor's degrees is desirable
  • The ability to communicate clearly, concisely, and effectively both verbally and in writing in both English and Spanish
  • Strong interpersonal skills and the ability to build trusted and collaborative relationships at all levels both internally and externally
  • Strong analytical skills and the ability to successfully interact with internal/external partners to solve problems and achieve goals
  • Highly customer-focused and demonstrating an ability to adjust behavior to handle different customers and understand their needs
  • Empathetic, reliable, showing individual attention, customer care and personal involvement
  • Adaptable, tolerant, and flexible to respond to different situations - commitment to deliver maximum service quality
  • Excellent time management, organizational and administrative skills and the ability to multi-task, prioritize and manage workloads autonomously
  • High level of accuracy and attention to detail
  • Self-motivated with a high level of energy, enthusiasm and initiative
  • Advanced working knowledge of Microsoft Office, including Word, Excel & PowerPoint
  • Proven ability to take personal ownership and work collaboratively within a team environment
  • Proactively identify issues and act to resolve them while creating more efficient processes


About AirPlus International Inc.

AirPlus is a leading provider of corporate travel payment solutions for over 43,000 corporate customers worldwide. As the market leader in Germany with 25 years of experience, AirPlus is well known for innovations and expertise in the Business Travel Payment and Analysis area. With about 1,200 employees globally, AirPlus is a competent and reliable partner in matters relating to Business Travel Management. In order to maintain this high standard, the skills of our employees and the development of their potential, are especially important to us.

Pay
N/A
Hours
Full time
Type
Contract
Rating
N/A
Licence
N/A

Posted 6 Feb 2018

Closes 6 Jul 2018

Ref: 54654

This job was posted to: Airline customer service

Receive jobs like this by email

Recommended, similar jobs

Customer Service Agent

Ulceby, Lincolnshire, England
Swissport International Ltd

Duty Manager Airside Operations

United Arab Emirates
Etihad Airways

Customer Service Agent

Greater London, England
Swissport International Ltd

Customer Service Agent

City of Bristol, England
Swissport International Ltd

Customer Service Agent

Derbyshire, England
Swissport International Ltd

Aircraft Services Duty Manager

Birmingham, West Midlands, England
Swissport International Ltd