Sales and Service Trainer
EuropeReporting to theSales Performance Manager and Senior Executives - In Flight Retail (IFR), as part of theIn Flight Retail Team, the Sales and Service Traineris responsible for driving continuous improvement in on board sales performance amongstCabin Crewand to help permanently establish a genuine and lasting sales culture in the business through strong and effective training, development, motivation and communication.
You will deliver sales and service training for both experienced permanent Crew of all ranks and our seasonal new starters. Working under In Flight Retailyou will deliver high impact service delivery and sales training, in line with current business requirements. The delivery of one to one or group sales and service performance coaching and support, at base and on line along with the delivery of In Flight Retail initiatives will be vital to the success of this role.
In addition, you will fly frequently and spend time at our Airport locations to observe our sales and service directly, identifying and implementing improvement actions.
The successful candidate will have demonstrable experiencetraining colleagues, previous flying experience as Cabin Crewand have proven expertiseinface to face selling. You will havewell developed presentation skills, becommercially aware,charismaticand able to fully connect and engage with ourCabin Crew Team.
You will ideally be based at STN; however the role will require the need for frequent travel, undertaking training and flying away from base. All candidates must hold a Full UK Driving licence to be considered for the role.
In return, we offer anexcellent salaryandbenefits packagewithfantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday withJet2 .comandJet2holidays!!
Hours Per Week
- Full time
Posted 31 Jan 2018
Closes 2 Mar 2018
This job was posted to: Airline sales