Airport Team Leader - Alicante
EuropeAre you able to make every day special for our customers?
If so, you could be the idealAirport Team Leaderfor ourJet2holidaysTeam atAlicante Airport!
Reporting into theDestination Manager, theAirport Team Leaderwill be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliverVIP customer serviceat all times.
You will plan your teams rosters to ensure they are on hand at the airport to ensure our customers safe and efficient transfer to their resort on arrival and at the end of their holiday, greet our customers as they arrive safely back at the airport to return to the UK to book with us time and time again.
You will also be the team\u0027s first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery. Representing ourJet2holidays\u0027values at all times whether this be face to face, email, over the phone or via social media is also key to the success of this role.
If you love the idea of taking responsibility for our customers' holiday experience whilst working asOne Team, then this is the perfect role for you.
Already living in the destination, or willing to relocate, you'll know the area inside out and ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role you will have previous team leadership experience, ideally gained within an Airline or Tour Operator.
In return for delighting our customers, we offer agreat salaryon alocal contractcombined withexcellent opportunities for progressionin a growing business.
If you are interested in making 2018 a year you won\u0027t forget, why notapply now?!
Hours Per Week
- Full time
Posted 28 Dec 2017
Closes 27 Jan 2018
This job was posted to: Project manager