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Jobs in Aviation Ltd Privacy Policy

Jobsinaviation.com is a job advertising website run by Jobs in Aviation Ltd. Jobs in Aviation Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our users’ privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting ‘Allow companies to contact me about jobs’, this means that a user’s information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Jobs in Aviation Ltd distribute a user’s information to third parties beyond what we may be legally obligated to do.
  • By selecting ‘I don't wish to be contacted about jobs by companies looking to hire’, this means that a user’s information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Jobs in Aviation Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Jobs in Aviation Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Jobs in Aviation Ltd via the Contact Us page on the website.

Non-identifiable information

Jobs in Aviation Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Jobs in Aviation Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Jobs in Aviation Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the ‘Remove my account’ option from their account menu, or by requesting the removal of their details via the ‘Contact Us’ link on the website. A confirmation of this removal will be sent to the user by Jobs in Aviation Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Jobs in Aviation Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Jobs in Aviation Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

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Jobs in Aviation Ltd Privacy Policy

Jobsinaviation.com is a job advertising website run by Jobs in Aviation Ltd. Jobs in Aviation Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our users’ privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting ‘Allow companies to contact me about jobs’, this means that a user’s information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Jobs in Aviation Ltd distribute a user’s information to third parties beyond what we may be legally obligated to do.
  • By selecting ‘I don't wish to be contacted about jobs by companies looking to hire’, this means that a user’s information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Jobs in Aviation Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Jobs in Aviation Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Jobs in Aviation Ltd via the Contact Us page on the website.

Non-identifiable information

Jobs in Aviation Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Jobs in Aviation Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Jobs in Aviation Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the ‘Remove my account’ option from their account menu, or by requesting the removal of their details via the ‘Contact Us’ link on the website. A confirmation of this removal will be sent to the user by Jobs in Aviation Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Jobs in Aviation Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Jobs in Aviation Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

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Customer Service Manager (M/F)

Customer Service Manager (M/F)

Italy

  • Operational handling of the contract
  • Functioning of customer interface linked to contractual service agreements and internal Key Performance Indicators
  • Develop, document and implement work procedures
  • Customer relationship at the operational level to ensure its ongoing development and resolve queries
  • Handling initial contact from all customers assigned for all issues of daily operational business
  • Monitor and support performance level reporting (Key Performance Indicators)
  • Customer complaint management
  • Work in and with various Lufthansa Technik systems, such as SAP, E-bat, MAX-LRU, SAP, etcetera
  • Work according to, and support the Quality Management System
  • Report to Lufthansa Technik critical issues with customers
  • Highlight potential critical points or improvements in the existing contracts

Additional Tasks:
  • Basic knowledge of business management
  • Advanced skill in relevant IT systems (MS Office, SAP R / 3)
  • High flexibility and strong sense of responsibility, organizational skills and capacity to work on own  initiative
  • Strong communication and presentation skills in English
  • High service and customer orientation
  • Ability to dialog at all personnel levels with strong interpersonal and intercultural skills
  • Readiness for frequent domestic and foreign duty travel
  • Valid driving license


Your profile

  • High school diploma/GED                                  
  • College degree/vocational training: Bachelor desirable                                            
  • English language required
  • Expert knowledge desirable: LH training courses

Other Influences:
  • Valid passport or willingness to apply for it
  • Italian nationality or a valid residence and working permission for Italy
  • Experience in materials management, technical customer service or in the maintenance of aircraft will be considered as a plus
  • University degree will be considered as a plus


About Lufthansa Technik Milan S.R.L.

Lufthansa Technik Milan is a fully owned subsidiary of Lufthansa Technik AG specialized in providing a full range of aircraft maintenance services, 24/7 AOG recovery, as well as logistics services. Lufthansa Technik Milan current capability includes Airbus A320 Family, A330, A340, Boeing 737CL, 737NG, 777, 787 and MD-11. Since September 2010 Lufthansa Technik Milan is approved for A-Checks on A330 and Base Maintenance on A320 Family enabling it to carry out more extensive maintenance work at the Malpensa base like for example engine and APU changes, structural repairs, complex modification, engine washes, air turbine tests, borescope inspections and full engine run-ups amongst other services.

Please apply via Be- Apply under the job number P0728V002
If this is you, please apply online.

Pay
N/A
Hours
Full time
Type
Contract
Rating
Airbus A330
Licence
N/A

Posted 27 Dec 2017

Closes 26 May 2018

Ref: 53850

This job was posted to: Airline customer service

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