Social Media Assistant - Fixed Term Contract
Reporting into the PR Campaigns and Social Media Executive, the Social Media Assistant will support on and manage activity for Jet2 .com and Jet2holidays across its social media channels. This position is a 9 month Fixed Term Contract.
In this exciting new position, you will play an integral role in the growth and development of Jet2 .com's and Jet2holidays' social media channels. You will have an active involvement in managing the content calendar and campaign creation, to engage and encourage Jet2 .com and Jet2holidays' followers. Your key responsibilities will include monitoring all our social media channels for customer care posts, plus any issues which have the potential to become significant, working with the relevant teams (Pre Travel Services, Customer Care, Public Relations) to address and resolve these issues within set Service Level Agreements (SLA's). You will assist in the creation of our weekly content calendars with topical and engaging content to build fans across Jet2 .com and Jet2holidays' social channels, encouraging post likes and shares, working with our internal teams (Content, Email Marketing). You will support on PR campaigns with social activity, including advertising support while monitoring and analysing the volume, engagement levels and overall sentiment, both for Jet2 .com and Jet2holidays and our competitor channels.
To be successful in this position, you will have previous experience of using social media, in particular with Facebook, Twitter, Instagram, YouTube and Pinterest and be proficient in MS Office applications. Proactive and self motivated, you will be able to manage multiple projects and channels at once with the confidence and ability to manage highly sensitive, direct-to-customer communication channels. Ideally you will be from a travel background and have used online monitoring and analytics tools.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2 .com and J et2holidays !!
Apply for job Send to friend Save to basket
- Full time
Posted 7 Oct 2017
Closes 6 Nov 2017
This job was posted to: Airline marketing