Reporting to the Application Support Manager, the Support Analyst will work closely with the Support and Development Teams to provide support and development on our in-house applications.
This is a hands-on role where you will be investigating issues raised by users, resolving or escalating in a timely manner where appropriate. You will take ownership of any incidents raised through to completion.
This is a vital position, supporting the largest e-commerce platforms in the North.
The successful candidate will have strong T-SQL skills, have experience of using an issue log system to record and track IT problems or queries raised by users. You will also have proven experience of providing IT Support within a fast moving environment working to tight timescales. You will ideally have knowledge of web related technologies, be ITIL Foundation certified and have experience of C# development in a Visual Studio Team System environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2 .com and Jet2holidays !! IT Systems
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- Full time
Posted 15 Sep 2017
Closes 15 Oct 2017
This job was posted to: Product support