Customer Service Consultant German speaker (m/f)
Sprechen Sie Deutsch?
Join Lufthansa and discover the world with us!
What is the job about?
- Our Customer Service Consultants are the primary contact for Lufthansa passengers
- They answer questions regarding the flight reservations, cancellations and online check in via phone
- The calls are handled in German and English
- Motivating salary structure with a performance based bonus up to 20% monthly
- Guaranteed salary increases based on seniority
- Permanent work contract
- High employee discounts on flight tickets
- Modern and multinational environment
- Lunch vouchers, Cafeteria - vouchers for sports, cultural activities and health care
- Team building activities, professional trainings
- Comprehensive relocation package (Support with relocation to the Czech Republic - administration of Employee Card, accommodation for the first two or three months and coverage of related travel expenses)
- Fluent knowledge of both the German and English language
- Good communication skills
- Flexibility and stress tolerance
- Team spirit and eagerness to learn new skills
- PC skills
We are situated in modern and attractive place in the center of Brno - Spilberk office park on Holandska 1, Czech Republic.
Do not hesitate to contact us; we are looking forward to getting in touch with you!
About Global Tele Sales Brno s.r.o.
Global Tele Sales Brno s.r.o. is part of Lufthansa InTouch. Lufthansa InTouch is the worldwide service-center network of Lufthansa with a vision to be the preferred global partner for seamless customer solutions in travel and logistics. We achieve growth and sustainability by empowering our people to provide outstanding quality and added value and our worldwide network is currently comprised of seven contact call centers in seven countries servicing an expanding portfolio of clients.
- Full time
Posted 16 Aug 2017
Closes 13 Jan 2018
This job was posted to: Airline customer service