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Jobs in Aviation Ltd - Privacy Policy

Why do we have a Privacy Policy?

It is really important to us that we keep any personal information that you give to us safe and secure and whilst we realise that it is not the most interesting of subjects, we would encourage you to read our Privacy Policy as it gives you important information about your personal information and your rights.

Our website provides a platform that can be used by job seekers to find jobs and for employers to advertise vacancies and look for suitable candidates. You can set up your own account and have complete control of the personal information that you give us and what we do with it.

We will always be open with you and so we have written this policy to tell you:

  • What personal information you can give us
  • How we may use your personal information (if you agree)
  • Who we work with to provide your account and our website
  • Where we keep your personal information
  • How long we keep your personal information
  • How we keep your personal information safe
  • Your choices and rights

This website is owned and operated by Jobs in Aviation Ltd. When you have any comments or queries about this website please contact us at jobs@jobsinaviation.com and a HUMAN will reply.

We last updated this Privacy Policy on 13.04.18.

Personal Information you give to us

Setting up an account or using our website

You may provide us with the following information about yourself:

  • your name and address
  • your contact details including email address and telephone number
  • other information to allow us to provide the services you have requested
  • your CV/details relating to your qualifications and experience
  • what sector you are interested in
  • what jobs you are applying for and have applied for previously

Other times you can give us personal information

You can give us information when you:

  • Set up an account on our website
  • Apply for a position that we are advertising on behalf of an employer
  • Submit a CV to our website
  • Sign up for our newsletter (blog notifications)
  • Sign up for a job alert email
  • Save a job
  • Comment on a blog
  • Contact us via email or by telephone for any reason

Cookies

Cookies are text files that sites store on users' computers. They make sites easier to use. They don't do anything to your own computer (they can't run software or send viruses).

As said, our cookies are used to improve your experience of our site.

We don't follow or track your own personal movements on the site. It provides us with information that isn't personally identifiable. And it also allows us to make your experience of the site better. For instance, when you hit Apply and have to register, you might want to land back on the page you started on.

Remember that you may be able to set your cookie preferences via your browser. But be aware that many sites may not work properly, or as easily, once you do this.

To find out more read our Cookies Policy.

How we may use your Personal Information

With your agreement, we may use your personal information:

  • to process your request to be added to our CV database
  • to pass on to an employer where you have told us you wish to apply for a specific position
  • to pass on to employers looking for candidates like you where you have given us permission to do so
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this
  • to fulfil any contracts you have entered into with us
  • to tailor the services that we offer to you with your needs and interests
  • comply with our legal obligations
  • to tell you about changes to our services or website
  • to help us develop our website to make it better for all users
  • to get your feedback on our website and services
  • to administer our website (such as troubleshooting, data analysis, research)
  • to keep our website safe and secure

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. With your consent

With your agreement we may:

  • set up an account on our website
  • process your request to be added to our CV database
  • provide your details to an employer where you have told us you wish to apply for a specific position
  • provide your details to employers looking for candidates like you
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this

2. When we have a contract with you

We may use your information to comply with a contract that we have entered into with you:

  • to provide the services you have requested
  • to administer and provide the website (such as troubleshooting, data analysis & research)
  • to tell you about changes to our website or our services
  • to help us (or our software developers) improve the website

3. Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4. To comply with a legal obligation

We do this when we have to comply with legislation such as tax laws.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you.

Depending on what contact information you have given to us, we may contact you by email or post. We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at jobs@jobsinaviation.com.

Working with other organisations

Employers and Recruitment Agencies

With your consent we will make available your 'CV Profile' with hiring employers and recruitment agencies. If you want to see the current list of employers and recruitment agencies, please see here.

When you submit your information you are given a choice as to whether you want your details to be visible to companies advertising on our website, our options are:

  • By selecting hiring organisations to contact you we will allow employers and recruitment agencies to view your CV Profile if they are looking for candidates for positions that you have indicated to us that you are interested in.
  • By selecting to 'Hide' this option your information will only be visible to the company whose job you have applied for and yourself and the staff of Jobs in Aviation Ltd for administrative purposes.

We are not a recruitment agency and we provide our website and services to you free of charge to allow a simple and easy way to access your future job. As such we do not have any control over how an employer or recruitment agency deals with your information once they have downloaded it from our database and they make their own decisions as to what to do with your personal information. We do ensure that any organisation who accesses your information has signed up to terms and conditions requiring that they deal with your information safely and securely and that they comply with the General Data Protection Regulation and any subsequent UK legislation.

If you have indicated to us that you wish to apply for jobs overseas, then we may provide your information to organisations who are not subject to the same data protection legislation that we have in force in the UK. In these cases, we only deal with organisations who have agreed to deal with your information in line with GDPR and UK legislation.

Other third parties

In order to provide your account and our website we may have to allow our trusted partners to have access to your personal information. These organisations include:

  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Our website developers who need to see your information in order to keep our website up and running

We work with the following organisations:

What laws we may have to comply with

We may have to disclose your personal information to third parties:

  • If we sell our business in which case the personal information that we hold will be part of the transferred assets
  • If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we keep your Personal Information

Storage of Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information

We will store your CV Profile (name, email, employment history etc) for as long as you wish us to.

At any time you can login to add to it, edit it or remove it completely.

After a year of first registering a process will start to regularly remind you that you are storing your file with us.

As soon as there has been a period of 12 months since you last logged in we will:

  • a. automatically 'Hide' your CV Profile (even if you originally consented to it)
  • b. email you*
  • c. make it clear how you can add to your CV Profile (to add new qualifications, update your recent employment records etc), edit your details or remove everything completely
  • * if your email no longer receives we'll delete your records since you won't be able to log in to do it yourself or receive our notices that it needs updating

Plus, we will email you 6 months after you last logged in to remind you to hide your CV Profile if it is still visible.

And we will stay in touch to remind you that you are using the site to store your CV Profile for future easy use throughout your entire career.

If we do not have hear from you (if you do not login), we will delete your account after 5 years.

Emails

If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights

Access to your information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact at [Data queries Email] or write to us at the address above

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at jobs@jobsinaviation.com

You can also login to see all the information you have given us about your career profile to do the above yourself, at any time.

Right to prevent Automated decision making

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at jobs@jobsinaviation.com

Transferring Personal Information

You have the right to request that your personal information is transferred by us to another organisation (this is called "data portability"(. Please contact us at [Data queries Email\ with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner's Office. They can be contacted as follows:

Website: www.ico.org.uk

Telephone: 03031231113

Address:

Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to jobs@jobsinaviation.com

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Working cabin crew isn’t all fun and games

Working cabin crew isn’t all fun and games

If you are looking for a glamorous job, becoming a flight attendant sounds like one of the best options out there. You get a jet-setting lifestyle, you are traveling far and wide, and you get tons of perks.

Take another look, though, and you will find out that working as cabin crew on passenger airline flights is not all it’s cracked up to be.

Below are a few of the reasons why you might want to avoid cabin crew jobs. We’ll talk about cabin crew job descriptions and look at some real-life examples before we are finished.

Disadvantages

Let’s start with the rough stuff – a few disadvantages that make life as an air hostess or host a tough job:

• The work is hard and you are on your feet non-stop.

• The hours are not conducive to a social life – you may miss holidays and birthdays.

• The job is tiring and the hours are long.

• If you fly long haul, you have to deal with the miserable effects of jet lag.

• Dealing with rude, grumpy, aggressive and miserable passengers is not fun. Many passengers treat you with disdain.

• It’s easy to catch colds and illnesses constantly.

• You’re susceptible to health risks from being in close contact with so many people.

• Airline management is often difficult to work with from your position.

• The initial glamour of the job wears off very soon.

• Your life and schedule can be completely disrupted by flight delays.

• Changes to the aviation industry are making it harder to view this as a long-term career.

• You are responsible to clean up nasty spills, vomit and more.

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Working as cabin crew can be a good option if you only plan to do it for a year or two. If you want to make a long-term career out of the job, you might want to reserve your judgment on that until you have been at the job for a while. It’s fine to think in that direction, but just be aware that your mind may change after a few months.

Many flight attendants say the public treats you as little more than a flying waitress – you earn no respect from them. The actual work that you do is not very challenging, management often does not appreciate you and one of the major perks – seeing the world – can get curtailed when trips are shortened, as often happens.

The U.S. Bureau of Labor Statistics reports that about 99,000 flight attendants work in the United States. Their mean annual salary is $39,840. The law requires major airlines to provide flight attendants in order to see to the safety and security of their passengers. Flight attendants must be certified by the Federal Aviation Administration (FAA) to be able to work.

Times Have Changed

While the occupation of flight attendant may still capture your imagination – and let’s be honest, it’s pretty cool to think about constantly going new places while you work above the clouds – chances are that you will eventually feel as frustrated as some of the passengers you serve.

In the 1950s, stewardesses wore white gloves and served lobster thermidor table-side. Now, you are more likely to wear rubber gloves and put handcuffs on passengers than serve them lobster. The reality of the job has changed due to several factors – a couple main ones are the terrorist attacks of September 11, 2011, and the troubles of an airline industry that struggles to keep its head above water.

While many flight attendants do enjoy parts of their jobs, the work can drain them physically and emotionally as they are often given little respect.

Long Days

Because airlines have taken to parking planes in order to save money, this leads to fuller flights as the same number of passengers are spread over fewer planes in the system. While this is going on, furloughs, layoffs and other cost-cutting procedures lead to one inescapable reality: fewer flight attendants are taking care of more passengers on board the plane.

At the same time, cuts in pay have forced many flight attendants to work more hours just to make up the difference of what they used to earn. Some attendants made more a decade ago than they do now, even as their duties get harder.

Those in cabin crew jobs often serve 14 hours of duty time on domestic routes, and they can work even longer hours on international trips. Layover tend to be short (sometimes shorter than the workday) and flight attendants say they often have to deal with hunger. Because airlines have done away with meals for passengers on shorter flights, even the attendants are left with little in the way of food options. If there’s no food on the plane and the airline is trying to turn a flight around quickly at an airport, attendants must resort to bringing their own snacks to have the energy to keep working.

Unruly Passengers

Even though they fly 70-100 hours a month, cabin crew job descriptions say they are only paid when the plane’s engines are running. This means they are not compensated for the difficult boarding process where they often have to serve as police officer, baby sitter and referee as passengers try to fit carry-on bags that are too large so they don’t have to pay the fee for a checked bag.

This can lead to confrontation and delays as passengers take their frustrations out on the flight attendants.

Even when an attendant tries to create a friendly atmosphere with a smile and nice comments, passengers often give no response.

New Shoes Needed

Many aspects of an air hostess job (or an air host job) are determined by seniority – whoever has been at the job the longest gets the best perks, such as what route they fly and what section of the plane they work in the most. As an aside, some flight attendants surprisingly prefer economy to first class. Even though they serve many more passengers, their work mostly involves a drink service, while first class attendants are kept constantly busy serving meals and drinks and attending to other passenger needs.

Another downside you probably have not thought about: because you spend so much time on your feet, shoes wear out very quickly. There’s even a phenomenon called “cart toe” where the leather wears out on the toe of your shoe from continually pushing the brakes on the carts that hold food and drink.

Odd Passengers

In addition to cranky passengers, some are just plain strange. One flight attendant tells a story of a woman on a plane sitting on the runway in Tokyo, Japan, who all of a sudden took off all her clothes and started running up and down the aisles. The plane taxied back to the gate, where police ended up removing the woman from the plane.

Some people still try to smoke in bathroom lavatories – some passengers even try to bribe the flight attendants to not write them a warning. Another passenger tried to take a fire extinguisher from the plane as a souvenir.

As a flight attendant, it’s your job to deal with situations such as these with calmness and grace even when everything inside you wants to lash out at these people who are acting so horribly.

Unseen Work

There is also quite a bit of work that flight attendants are responsible to complete that you likely do not know about because it takes place behind the scenes. Flight attendants usually have pre-flight meetings, including oral exams about procedures on board. They do safety checks, prepare the galley and clean up the plane in between flights. They are trained self-defense so they know how to handle themselves in case of security issues or in case of unruly passengers.

Even the fact that many flight attendants have graduated from college with degrees (and maybe even graduate degrees) does not keep some customers from treating them like servants. Because flight attendants are trained to listen to passenger complaints and respond politely in the name of good customer service (unless the complaint is a matter of safety and security), they often have to take complaints that are borderline abusive.

Other Irritants

A few other irritants of the job include getting hit and knocked about by bags that are being stowed or removed from overhead compartments. Because check-in employees do not weigh every carry on bag, some that are quite heavy (and probably over the weight limit) make it on to the airplane. When attendants find such a bag, they are probably not going to fight the incoming tide of passengers to get the bag out of the cabin. Instead, they will just find a place to store the bag, which can be a difficult process.

Another difficult part of the job is cleaning up various bodily fluids on the lavatory floor and sink and around the toilet bowl. Most airplanes do not carry mops due to space restrictions, so flight attendants have to get on their hands and knees (in their nice uniforms) to clean up the messes that are often left.

Conclusion

Sure, there are a few perks to landing an air hostess job (or an air host job). You get to meet a lot of people, you gain independence, you can travel for free or at a discounted rate and more. But as we detailed above, the downsides of the job come at a steep cost. If you are considering a career as a flight attendant, do your research and determine if it really is for you. If so, godspeed! If you’re on the fence, consider looking for something else – life it too short to deal with the hassle.

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