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Jobs in Aviation Ltd - Privacy Policy

Why do we have a Privacy Policy?

It is really important to us that we keep any personal information that you give to us safe and secure and whilst we realise that it is not the most interesting of subjects, we would encourage you to read our Privacy Policy as it gives you important information about your personal information and your rights.

Our website provides a platform that can be used by job seekers to find jobs and for employers to advertise vacancies and look for suitable candidates. You can set up your own account and have complete control of the personal information that you give us and what we do with it.

We will always be open with you and so we have written this policy to tell you:

  • What personal information you can give us
  • How we may use your personal information (if you agree)
  • Who we work with to provide your account and our website
  • Where we keep your personal information
  • How long we keep your personal information
  • How we keep your personal information safe
  • Your choices and rights

This website is owned and operated by Jobs in Aviation Ltd. When you have any comments or queries about this website please contact us at jobs@jobsinaviation.com and a HUMAN will reply.

We last updated this Privacy Policy on 13.04.18.

Personal Information you give to us

Setting up an account or using our website

You may provide us with the following information about yourself:

  • your name and address
  • your contact details including email address and telephone number
  • other information to allow us to provide the services you have requested
  • your CV/details relating to your qualifications and experience
  • what sector you are interested in
  • what jobs you are applying for and have applied for previously

Other times you can give us personal information

You can give us information when you:

  • Set up an account on our website
  • Apply for a position that we are advertising on behalf of an employer
  • Submit a CV to our website
  • Sign up for our newsletter (blog notifications)
  • Sign up for a job alert email
  • Save a job
  • Comment on a blog
  • Contact us via email or by telephone for any reason

Cookies

Cookies are text files that sites store on users' computers. They make sites easier to use. They don't do anything to your own computer (they can't run software or send viruses).

As said, our cookies are used to improve your experience of our site.

We don't follow or track your own personal movements on the site. It provides us with information that isn't personally identifiable. And it also allows us to make your experience of the site better. For instance, when you hit Apply and have to register, you might want to land back on the page you started on.

Remember that you may be able to set your cookie preferences via your browser. But be aware that many sites may not work properly, or as easily, once you do this.

To find out more read our Cookies Policy.

How we may use your Personal Information

With your agreement, we may use your personal information:

  • to process your request to be added to our CV database
  • to pass on to an employer where you have told us you wish to apply for a specific position
  • to pass on to employers looking for candidates like you where you have given us permission to do so
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this
  • to fulfil any contracts you have entered into with us
  • to tailor the services that we offer to you with your needs and interests
  • comply with our legal obligations
  • to tell you about changes to our services or website
  • to help us develop our website to make it better for all users
  • to get your feedback on our website and services
  • to administer our website (such as troubleshooting, data analysis, research)
  • to keep our website safe and secure

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. With your consent

With your agreement we may:

  • set up an account on our website
  • process your request to be added to our CV database
  • provide your details to an employer where you have told us you wish to apply for a specific position
  • provide your details to employers looking for candidates like you
  • to pass on to recruitment agencies who are seeking to fill positions that you have indicated to us that you are interested in and you have given us permission to do this

2. When we have a contract with you

We may use your information to comply with a contract that we have entered into with you:

  • to provide the services you have requested
  • to administer and provide the website (such as troubleshooting, data analysis & research)
  • to tell you about changes to our website or our services
  • to help us (or our software developers) improve the website

3. Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4. To comply with a legal obligation

We do this when we have to comply with legislation such as tax laws.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you.

Depending on what contact information you have given to us, we may contact you by email or post. We will only do this where you have consented to receiving such information from us.

You can opt out of such marketing at any time and If you wish to do so, please email us at jobs@jobsinaviation.com.

Working with other organisations

Employers and Recruitment Agencies

With your consent we will make available your 'CV Profile' with hiring employers and recruitment agencies. If you want to see the current list of employers and recruitment agencies, please see here.

When you submit your information you are given a choice as to whether you want your details to be visible to companies advertising on our website, our options are:

  • By selecting hiring organisations to contact you we will allow employers and recruitment agencies to view your CV Profile if they are looking for candidates for positions that you have indicated to us that you are interested in.
  • By selecting to 'Hide' this option your information will only be visible to the company whose job you have applied for and yourself and the staff of Jobs in Aviation Ltd for administrative purposes.

We are not a recruitment agency and we provide our website and services to you free of charge to allow a simple and easy way to access your future job. As such we do not have any control over how an employer or recruitment agency deals with your information once they have downloaded it from our database and they make their own decisions as to what to do with your personal information. We do ensure that any organisation who accesses your information has signed up to terms and conditions requiring that they deal with your information safely and securely and that they comply with the General Data Protection Regulation and any subsequent UK legislation.

If you have indicated to us that you wish to apply for jobs overseas, then we may provide your information to organisations who are not subject to the same data protection legislation that we have in force in the UK. In these cases, we only deal with organisations who have agreed to deal with your information in line with GDPR and UK legislation.

Other third parties

In order to provide your account and our website we may have to allow our trusted partners to have access to your personal information. These organisations include:

  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Our website developers who need to see your information in order to keep our website up and running

We work with the following organisations:

What laws we may have to comply with

We may have to disclose your personal information to third parties:

  • If we sell our business in which case the personal information that we hold will be part of the transferred assets
  • If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Third Party Privacy Policies

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we keep your Personal Information

Storage of Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.

Retention of information

We will store your CV Profile (name, email, employment history etc) for as long as you wish us to.

At any time you can login to add to it, edit it or remove it completely.

After a year of first registering a process will start to regularly remind you that you are storing your file with us.

As soon as there has been a period of 12 months since you last logged in we will:

  • a. automatically 'Hide' your CV Profile (even if you originally consented to it)
  • b. email you*
  • c. make it clear how you can add to your CV Profile (to add new qualifications, update your recent employment records etc), edit your details or remove everything completely
  • * if your email no longer receives we'll delete your records since you won't be able to log in to do it yourself or receive our notices that it needs updating

Plus, we will email you 6 months after you last logged in to remind you to hide your CV Profile if it is still visible.

And we will stay in touch to remind you that you are using the site to store your CV Profile for future easy use throughout your entire career.

If we do not have hear from you (if you do not login), we will delete your account after 5 years.

Emails

If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.

Your rights

Access to your information

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact at [Data queries Email] or write to us at the address above

Changing or deleting your information

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at jobs@jobsinaviation.com

You can also login to see all the information you have given us about your career profile to do the above yourself, at any time.

Right to prevent Automated decision making

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at jobs@jobsinaviation.com

Transferring Personal Information

You have the right to request that your personal information is transferred by us to another organisation (this is called "data portability"(. Please contact us at [Data queries Email\ with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner's Office. They can be contacted as follows:

Website: www.ico.org.uk

Telephone: 03031231113

Address:

Information Commissioners Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Changes to our Privacy Policy

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

How to Contact us

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to jobs@jobsinaviation.com

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How To Become Cabin Crew

How To Become Cabin Crew

Patricia Green explains how to prepare for the role, and what it really takes to become great cabin crew.

Written by Patricia Green

Being Cabin Crew is a dream job, and something that is too often just dreamed about. The road to becoming cabin crew and the competition for jobs makes it all the more challenging.

Where do you start?

How do you decide whether it’s right for you?

Many people believe it's all high-flying glamour, designer uniforms and travelling the world eating breakfast in New York and dinner in Paris.

So, is it really a dream job, or are flight attendants merely a ‘flying waitress/waiter’?

What do cabin crew really do?

How do you shine above all the other candidates?

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First Steps

Firstly, you need to check the airline’s careers website to see if they are recruiting for cabin crew, and check you meet their requirements.

These are very strict, and very similar airline to airline:

· Minimum age of 18 years (some ask for candidates to be over the age of 21 to meet the licencing laws regarding the service or sale of alcohol),

· A minimum education of 4 GCSEs at grade C, two being English and Maths or the equivalent of a high school diploma,

· Minimum height of 1.58m, maximum height 1.90m (this may vary depending on the type of aircraft operated),

· Arm reach of 210-212cm, in order to reach emergency equipment on the aircraft (this may also vary depending on the aircraft operated),

· Weight in proportion to height, must be able to fit into a crew harness and through an over-wing emergency exit,

· No visible tattoos when wearing uniform,

· No excessive piercings (only one in each ear for females, none for males),

· Good health and fitness (tested at a medical),

· Eyesight 6/9 or corrected to 6/9 by use of glasses or contact lenses,

· Must have a current and eligible passport,

· Must be able to swim a minimum of 25m,

· No record of criminal offence,

· A strong level of English language (as English is the language of aviation, used on-board the aircraft),

· Customer service experience (between 6 months and 2 years),

· A high standard of personal presentation.

Other requirements (depending on the region of the airline) can be age or gender specific, or may require a certain nationality. Some airlines also request that the crew member must be able to be at their base within 45 minutes and have their own transport. This can be for standby duties or ad-hoc work.

If you meet all the requirements, you can apply online to become cabin crew or attend an open day or walk-in day, if available in your country.

If you pass the first stage, you will then be invited to an assessment day where you will meet the recruiters, see a company presentation, and take part in a group task with your fellow candidates. This tests your skills in teamwork, leadership and communication, and the recruiters will be watching closely!

You will also take a reach test (to check that you can reach the overhead lockers and emergency equipment), and sometimes an English or Maths test.

If successful, you will be interviewed personally by the recruiters, usually on a 3 to 1 or 2 to 1 panel. This is your chance to impress and show them why you would make great cabin crew.

From here you need to pass the final interview stage, and will be asked to take a medical examination, have background checks, and await your date of joining.

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What If I Am Unsuccessful?

If you do not pass the first stages of the application process, it could be that your CV or photos are not up to standard. It is a good idea to tailor your CV for the cabin crew role, to show that your customer service experience is relevant and will impress the recruiter.

You can also use your objective on your CV or motivation letter to show how you perceive the cabin crew role, how your experience relates to the role, and how you would be of benefit to the airline.

You will also need a head and shoulders (passport style) photograph and a full-length photograph in business wear for your application. Putting the passport one on your CV will attract the recruiter’s attention and make your CV standout.

At the assessment day, try and work out your weak points and work on those.

Were you dressed correctly in business wear and well groomed?

Were you nervous when speaking to the recruiters? If so, it is time to rehearse your motivation speech and interview question answers.

If you felt the group task was unsuccessful, remember to try and be positive. Don’t talk too much (or too little), and work as a team. Never talk over anyone or react in a negative manner.

If you felt the final interview did not go as planned, think about the questions that were asked; did you know enough about the airline? Was there any question you were not expecting?

It is a good idea to have a few scenarios ready, as they will probably ask you to give an example of your customer service experience, or when you felt under pressure.

Finally, remember to mix well with the other candidates, and smile. The recruiters are watching you!

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Top Tips

· Thoroughly research the cabin crew role and what the job entails,

· Research your chosen airline’s history and routes,

· Do not choose just one airline. This will most likely lead to disappointment,

· Apply, apply and apply again, even after rejection,

· Never take things personally. You have to find the right airline ‘fit’ for you,

· If you really want to be cabin crew, don’t give up on your dream,

· Join some cabin crew forums and network to learn more.

Competition for the cabin crew job is huge and the application process is hard work, but with patience and determination you can achieve your goals. As an example, for one airline recruitment drive over a 2-month period, 75,000 applications were received, 800 candidates were invited to assessment days and out of these, 120 became cabin crew.

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Do I Need To Do A Cabin Crew Course?

Some people decide whilst at school or college that they want to be cabin crew, and may take a course such as the City and Guilds in Air Cabin Crew or the QQI in Cabin Crew Training. These give a basic qualification and cover topics such as airline operations, the role of cabin crew, aircraft types and emergency and evacuation procedures.

Other potential crew may work at an airport or within the tourism industry, and want to change to be cabin crew. This background experience is helpful to the role but not essential.

It is not unusual for people with degrees or professional qualifications to become cabin crew; there are lawyers, doctors, teachers and many more. Some people decide to join an airline as a second career, and join later in life after family changes, so you really do get people of all ages and all walks of life. It can be a very diverse community.

If you are interested in applying, but aren't sure if it’s the right job for you, you can try a ‘taster’ course. These usually run for 1 to 2 days and tell you more about the job, allowing you to meet real crew and ask questions. They can also assist you in making your first applications, ensuring that you make the grade.

You don’t need to take an expensive cabin crew course to get a job, and avoid courses that promise you a job, as you still have to pass the airlines vigorous recruitment process.

If you are very serious about finding a cabin crew role, you can take an attestation course, which will provide you with a licence to work in Europe. This lasts around 7-10 days and must be run by an approved training organisation. It covers the generics of any airline cabin crew course, with modules covering things like first aid, security and dangerous goods, fire training and safety and emergency procedures.

Most airlines run their own extensive cabin crew training courses, which are very specific to company procedures and their aircraft types. These courses are usually 6 weeks long and no attestation is required. This would require you to pass the cabin crew application process and start on your date of joining the airline.

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The Role And Reality Of Being Cabin Crew

The cabin crew are responsible for the safety and welfare of the passengers and crew on the aircraft. In a typical day, you will start by attending a crew briefing, perform security and safety checks on the aircraft and set up for the flight. You'll be serving meals and drinks, reading announcements and selling various goods whilst also dealing with passenger requests. Depending on the airline, you may have to clean the aircraft and upload stock.

Cabin crew are aware of safety at all times and must be prepared for any potential problem. For example, a disruptive passenger, a bomb threat or severe turbulence.

Many people believe that cabin crew are only there for food and meal service, but they are in fact highly trained safety professionals. They're trained to deal with emergency situations such as emergency landings and evacuations on land or water, putting out a fire on-board, and dealing with a medical emergency.

Of course, most passengers probably will never have to experience an emergency on an aircraft, but the crew are trained to deal with the most difficult situations, and have the best outcome possible.

Understanding the true nature of the job is essential in finding your cabin crew job, and making it a long-term career.

The downsides to being cabin crew are:

· Long hours,

· Time away from home,

· Missing family events due to your roster,

· Jet lag is very difficult to deal with for long haul cabin crew,

· The salary is also considerably low. It is not a career you choose for the money, but more for the lifestyle.

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The upsides are:

· Having great colleagues,

· Every day is different,

· You may get to travel to some wonderful places,

· Discounted air tickets,

· Special offers for crew members.

Airlines in the Middle East often offer free accommodation and transport, tickets on joining and for annual leave, as well things like healthcare insurance and free gym facilities.

It can be a very exciting and addictive career choice!

In reality, a small number of crew members will not pass the training course as it very hard work, entails a lot of study and has a very high pass rate.

After 6 months, quite a high percentage of cabin crew leave as they realise the job was not what they thought, or it doesn’t suit their lifestyle. Culture shock can be a big issue for cabin crew in the Middle East.

Once you have flown for 2 or 3 years, it becomes much more of a routine. Some crew leave to do something else or start a family, having achieved their aims. But, once you get bitten by the cabin crew bug, it can be hard to do anything else!

You may find it suits you and your lifestyle, and may continue working in aviation for many years.

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Career Paths For Cabin Crew

If you decide on cabin crew as a long-term career, there are many options open to you. Should your airline offer business and first-class cabins, you can move up the ladder using your skills and experience to work in each class.

After a few years flying, you may move on to be an instructor and teach crew first aid or safety and emergency procedures, with which you can also continue to fly as cabin crew.

You may also consider becoming a senior cabin crew member, leading the cabin crew team on-board the aircraft.

There are some airlines that offer alternative cabin crew roles with a different focus, so you could become an on-board food and beverage manager, a first-class butler or a sky-nanny or sky-chef; it is quite diverse.

With a few years' experience and working in premium cabins, you could apply to work for private owners on their aircraft, or for a business jet operator, which can be a very exciting career move and very challenging.

You could also choose to work in a ground-based role at the airport or within the airline offices as a supervisor or manager.

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Moving To Another Airline

Once you have a year or two of flying experience, you may choose to move airlines. Work can also be seasonal, and you might find yourself working contract to contract.

If you want to live in another country, learn a new language or experience the culture in the Middle East, these are all options. Most airlines like to have some cabin crew with experience, as they know that they know the job expectations and lifestyle and are likely to stay longer.

Within the UK and Europe, it is fairly easy to move between airlines as you will have your cabin crew attestation, which acts like a licence showing that your training was completed and which aircraft types were flown. This enables some airlines to recruit ‘current’ crew, and give them minimal training on their aircraft types and company procedures, saving time and money.

One thing to be aware of, is that some of the low-cost airlines ask for the cabin crew to pay for their training courses. This can be in advance or taken from the salary, depending on the airline. Sometimes, they may also ask the new crew member to pay for uniforms and airline pass although many airlines will only ask you to buy your own shoes and luggage, if anything.

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Hard and Soft Skills of Cabin Crew

Soft Skills

· Team players,

· Good communication skills,

· Flexibility (rotas change and flights are delayed),

· Good time management (NEVER be late. You may lose your job),

· Good problem solver,

· Patience.

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Hard Skills

· Secondary school education,

· Great customer service,

· High level of English,

· Basic computer skills,

· Other languages are welcomed.

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What Kind Of Person Makes Great Cabin Crew?

You must adapt well to change and be flexible in your approach to dealing with things.

Resilience and being able to cope well in stressful situations is very important.

A friendly nature and a ‘smiley’ team player will not only work well with passengers, but also with their crew (who may change on a day to day basis).

A person who is passionate about their career and sees it as a lifestyle more than a job and genuinely enjoys it, will go far.

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What Does It Take To Succeed?

There is no doubt that the job is a very challenging and rewarding one. If you like variety and a fast-paced job it might be suited to you; it is certainly not like the average 9-5 day job!

You may be working up to 4 flights a day but still be at home every night, or you may be away for a 10-day trip. It varies at every airline.

You do become the face of the airline and represent the company’s values on a daily basis; your job and life are very intertwined.

If you research well before applying, and learn about the many facets of becoming cabin crew, it will serve you well on the job hunt.

You will attend many assessment days and meet many potential crew on the search for their dream job. Learn from every application and every assessment day, and use the experience to find the right airline ‘fit’ for you.

It takes time, patience, a lot of commitment, and is the survival of the fittest. Many people only chose one airline and attend one assessment day, to be disappointed and give up on their dreams. It is not like applying for any other job, and you have to jump through many hoops, but it is truly worthwhile in the end.

You will learn great life skills, meet friends for life, and have fantastic memories of your career.

Whether it’s for 6 months or 6 years, you never regret being cabin crew. It is a very exciting journey, and the ultimate adventure.

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